Customer Ratings & Reviews
- Model:
- B09B93ZDG4
- SKU:
- 6522265
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Echo Dot (5th Gen) for its impressive sound quality and ease of use. Many appreciate its compact size and positive feedback highlights its compatibility with other Alexa devices. While some found the initial setup a bit challenging, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Bad!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've returned it cause to use it you need to buy a lot of subscriptions. Google Nest is much better! Don't waste your money.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Muza! Thanks for trying out the Echo Dot. I'm sorry to hear about the frustrations with subscriptions. There is a lot you can do for free on the Echo Dot like asking about the weather, setting timers, making voice calls to other Alexa enabled devices, control lighting/thermostats/smart plugs/appliances and more. If you want to play music, you can add your preferred music platform whether it be Amazon Music, Apple Music, Spotify, Pandora and more. I surely hope you give the Echo Dot another try and as always, if you have any questions, you can contact Amazon customer service at 1-888-280-4331 for support on this device.
Couldn’t trust
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept saying it was in the wrong house instead of its own. Had to be a bad one because I asked the Good Samaritan neighbor if he’d seen or heard it where it said it was on his property and he had no knowledge of any such speaker.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback on the Echo Dot 5th Gen. I am sorry to hear of the issues you are having with the functionality of the device. Here are a few troubleshooting tips for you to try to resolve the issues: 1. Check that your device has a strong internet connection. 2. If your device set up uses the Alexa app, please check that you have the latest version of the app. 3. Restart your Echo device-Unplug it from power, wait 30 seconds, and then plug it back in. 4. If none of these steps help or if you are having problems registering the device, reset your Echo device to clear up most issues. If you are still having issues with the functionality of the Echo Dot, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! Check that your device has a strong internet connection.
Neat update
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adding the function for it to sense the temperature in the room was a great idea
I would recommend this to a friendNo their best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like tha much lost connection must of the time
No, I would not recommend this to a friendFun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I like the item I’m excited to use it in my day to day life.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for the money!! We are enjoying with other smart items.
I would recommend this to a friendnot so smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lacks good sound for a speaker, especally treble. Very muffled
No, I would not recommend this to a friendUseful Device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Amazon Echo Dot is a fun and useful device. I really like it.
I would recommend this to a friendDon’t buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like the product. The volume wasn’t that great.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Anna,
We are sorry you are not enjoying the Echo Dot 5th Generation. It is our best sounding Echo Dot yet, with an improved audio experience compared to any previous Echo Dot with Alexa for clearer vocals, deeper bass and vibrant sound in any room. If you are not satisfied with the volume, there are other devices to better fit your needs, like Echo 4th Gen, Echo Show 8, and Echo Studio.
You can also fill your home with music using compatible Echo devices in different rooms, create a home theater system with Fire TV, or extend wifi coverage with a compatible eero network so you can say goodbye to drop-offs and buffering.
If you have any further questions, we are happy to help. You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
Disappointed with the ball.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 5th generation alexia ball and I was very disappointed with it. This did not work at all. I was very disappointed with my purchase because it did not work properly for me.
No, I would not recommend this to a friend5th Generation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is Not loud enough as the 3rd generation
No, I would not recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money and i would recommend to family and friends
I would recommend this to a friendEcho dot 5th gen.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was purchased as a Xmas gift. Hope they enjoy it.
I would recommend this to a friendWaste of money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year old and it’s not working. Do not waste your money.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi LynetteW, I am sorry about the experience you are having with the Echo Dot. Most problems with device setup arise from a few common issues. If they come up, try the following. * Check that your device has a strong internet connection.* If your device setup uses the Alexa app, check that you have the latest version of the app.* Restart your Echo device. Unplug it from power, wait 30 seconds, then plug it back in. If none of these steps help, or if you have problems registering the device, reset your Echo device to clear up most issues. If you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Thank you for your feedback!
DO NOT BUY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work properly. It couldn't hear me when I said Alexa. It is Bad!!!!!!! DO NOT BUY!!!
No, I would not recommend this to a friendNot working appropriately
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not connecting to my Alexa app at all this is ridiculous
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback on the Echo Dot 5th Gen. I am sorry to hear of the issues you are having with the functionality of the device. Here are a few troubleshooting tips for you to try to resolve the issues: 1. Check that your device has a strong internet connection. 2. With the Alexa app, please check that you have the latest version of the app. 3. Restart your Echo device-Unplug it from power, wait 30 seconds, and then plug it back in. 4. If none of these steps help or if you are having problems registering the device, reset your Echo device to clear up most issues. If you are still having issues with the functionality of the Echo Dot, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! Check that your device has a strong internet connection.
- Pros mentioned:Ease of use, Sound quality
Kitchen best friend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of sound and it sounds good. We added it in a kitchen and we have it on all the time now. It’s so easy to ask Alexa for something you need quickly. Highly recommended
I would recommend this to a friend Didn't like the performance of this product.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Bluetooth speaker is working better than this. Thinking to return this back.
No, I would not recommend this to a friendBad look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the way it looks and it is very ugly
No, I would not recommend this to a friendNot as good as the older models
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thougt thus would have the digitsl clock but doesnt. Really not understanding how, thu is better than older models
No, I would not recommend this to a friend