Customer Ratings & Reviews
- Model:
- B09B93ZDG4
- SKU:
- 6522265
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Echo Dot (5th Gen, 2022 Release) Smart Speaker with Alexa for its impressive sound quality, ease of use, and compact size. Many also appreciate its design, price, connectivity, and straightforward setup. However, some customers have expressed concerns about the volume, privacy, and lack of a display.
This summary was generated by AI based on customer reviews.
Weak wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use in outbuilding but weak wifi signal is making it hard. Ordered mesh extender and will have Geek Squad install.
No, I would not recommend this to a friendAlways get a second opinion if you can get a secon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not exactly what I was looking to buy I thought it would have the time on it I asked one of your associates what was the difference between a white one and the black one other than the price of $10 he said because of black the color so I bought what I did not exactly what I wanted the time lit on it
No, I would not recommend this to a friendEchoDot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was less than I expected. The sound and the setup are a bitt complicated.
I would recommend this to a friendStick to the dot
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes has a better speaker that a regular dot but for some reason I can’t connect the tv and many times Alexa is not responding.
No, I would not recommend this to a friendNot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all happy with this dot. My other larger style dot had much better sound as well as more volume. This distorts when turned up and does not have capability to go very loud. Wouldnt buy again/would have returned but i missed my window! :(
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello lmksk! I am sorry to hear about your experience. The "larger style" device you are speaking of may be the full size Echo. That device is intended to be used for a more premium sound experience and fills larger rooms. The Dot is intended for smaller rooms or for night stands and does not have the same sound experience. You can improve this though by adding one more Echo Dot and pairing them together for stereo sound. This will give you a better experience than a lone Dot and may be a resolution for you to enjoy your Echo Dot as much as your full size Echo. You can always call Amazon Customer Support at 888.280.4331 to troubleshoot further to see what else we can do to improve your experience. I hope this helps some and that you have a phenomenal day!
Connectivity Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been having a lot of connectivity issues. I didn't have this issue with the previous versions.
I would recommend this to a friendNot for Bluetooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but impossible to play music thru Bluetooth to a stereo pair. What a waste.
No, I would not recommend this to a friendGoing back to my old one (3rd gen)
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I updated ours thinking that the sound and features would have improved over the last few years. I was wrong. This one constantly pauses (great feature if not so sensitive to its own sound) plus I had to start over on my “liked” library. That shouldn’t be if saved through an account- at least you would think. Also one star on this review app. You cannot see text while reviewing. I mean get it together BB. It’s only 2023.
No, I would not recommend this to a friendSave Your Money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better off saving your money and just purchasing the Echo Dot -Quality better than this unit
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Alexa works great around the house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added another echo dot in spare bedroom for convenience. It just works for music and lighting.
I would recommend this to a friend Good but miss the aux plug in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but miss the aux plug in that used to be in the echos so you could attach okd but quality soeakers.
I would recommend this to a friend- Pros mentioned:Sound quality
Good for listening to music
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little concerned that alexa was messing with my roku but got it fixed. Nice sound
I would recommend this to a friend Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alexa has trouble listening to me. I don’t know if it her personality or my voice. Google works much better.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Echo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great entertainment device. We enjoy listening to music and the ease of the app.
I would recommend this to a friend Its ok..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like the audio on the device but it serves its purpose.
No, I would not recommend this to a friendMediocre is being nice to the speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alexa is not intelligent, ty he speaker is not intelligent. They try and fail.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi FBestBuy,
We are sorry you are not enjoying the Echo Dot 5th Gen. This device is our best sounding Echo Dot yet. You can enjoy an improved audio experience compared to any previous Echo Dot with Alexa for clearer vocals, deeper bass, and vibrant sound in any room. Alexa is always happy to help- if you have questions about ways she can help and optimize your routines please call us! Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
Hope that helps!
Seems to be working fine.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly bought this as a repeater for my Eero router mesh network. Seems to be working fine. Setup was mostly easy, though it did need an immediate firmware update to get it working as a repeater.
I would recommend this to a friendAlexa ignoring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes she answers and other times she doesn't and when she does she doesn't have all the answers
No, I would not recommend this to a friendOk for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It goes crazy sometimes and new design may not help to receive the information properly
I would recommend this to a friendAmazon echo dot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My alarm didn't work because the time keep on changing.
No, I would not recommend this to a friend