Customer Ratings & Reviews
- Model:
- B09B93ZDG4
- SKU:
- 6522265
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers admire the Echo Dot (5th Gen, 2022 Release) Smart Speaker with Alexa for its impressive sound quality, ease of use, and compact size. Many also appreciate its design, price, connectivity, and straightforward setup. However, some customers have expressed concerns about the volume, privacy, and lack of a display.
This summary was generated by AI based on customer reviews.
Good and bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good, response is slow, acts as a eero mesh
I would recommend this to a friendKind of disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my old unit and bought this one. The volume is lower than the old one and it doesn’t work when unplugged.
No, I would not recommend this to a friendITS OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its ok the only reason I don't like it 100% is because it doesn't show the time
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Javi! Thank you for your feedback on the Echo Dot. While the standard Echo Dot is a smart speaker without a display, Amazon offers several options if you're looking for visual features. The Echo Spot features a compact, round 2.5-inch screen that shows the time, weather, and other information in a sleek, alarm clock-style design. For even more display capabilities, the Echo Show family offers full smart displays, including the Echo Show 5 with a 5.5-inch screen, Echo Show 8 with an 8-inch HD screen, Echo Show 10 with a 10.1-inch HD screen and motion capabilities, and the Echo Show 15 with a 15.6-inch Full HD screen. These Echo Show devices not only display the time but also support video calls, streaming content, photo displays, weather forecasts, smart home controls, and more. If having visual features is important to you, you might want to consider upgrading to either the Echo Spot or one of the Echo Show models, depending on your needs and space requirements. In the meantime, you can always ask your current Echo Dot "Alexa, what time is it?" for a verbal time announcement. Thank you for sharing your thoughts about the device!
As gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great sound but for the price i will not buy it as a gift its perfect
I would recommend this to a friendFun toy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun toy, kind of useful for a few things but unless you want to full automate your home, it's just a toy that spies on you.
I would recommend this to a friendEcho
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not as loud as I thought it would be . I did like the size though but had to return.
No, I would not recommend this to a friendJust get the dot it’s cheaper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were sold out and king back order for the one that had the clock. It’s ok the dot would have been cheaper
No, I would not recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to set up and use. Only problem is it will go off in the living room when i am trying to use the bedroom one.
I would recommend this to a friendA mistake
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not even taken out of the box yet after the negative experience with another Echo product. No time to figure it out or how to make it work.,
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Aardvarka, thank you for providing feedback for the Echo Dot. I am sorry to see you have had trouble setting the device up. To set up your Echo Dot, first download or update the Alexa app on your smart phone, plug in your Echo Dot, open the Alexa app, select "Devices," then "Add Device," and then follow the on-screen instructions to set up your device. If you are in need of additional help please contact our Amazon Device Customer Service phone number at 1-888-280-4331. Thank you again, have a great day!
We love our echo dot and you will too!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love our Echo Dot. This is the second one that we have purchased and we plan on getting another. We absolutely love the Smart control and voice to light activation. The daily history is so fun to learn as we wake up in the morning with our Alexa, echo dot.
I would recommend this to a friendFar from the best; however, OK.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has difficulty in comprehending voice demand. After several tries, it catches on; however, not always.
No, I would not recommend this to a friendDuhhhh.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alexa needs to go back to school and study up on her geography. You ask her for travel time from A to B and she gives you a wacko response totally unrelated to your question. I have continuously given feedback, however nothing seems to come of it. I know it's not her, it's the idiots writing the code. I'll ask her to play music by XXX from Pandora and she'll play music by ZZZ from I ❤ radio. Geez get it right, OK?
No, I would not recommend this to a friendWeak wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use in outbuilding but weak wifi signal is making it hard. Ordered mesh extender and will have Geek Squad install.
No, I would not recommend this to a friendNo Display only speeaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Display only speaker. I will not recommend to anybody by this product. Its only wastage of money.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi JamalahmadA,
Thank you for sharing your feedback about the Echo Dot (5th Gen). I can see there's been some confusion here, and I want to clarify what might have happened.
The Echo Dot (5th Generation) is designed as a smart speaker only—it doesn't include a display screen. This is the standard design for the Echo Dot line, which focuses on delivering quality audio and Alexa voice assistance in a compact, affordable format. If you were expecting a device with a screen, you may have been looking for the Echo Show 5 or Echo Spot, which are Amazon's smart displays that combine a screen with speaker functionality.
I understand this wasn't what you needed, and discovering that after purchase is frustrating. If you're still within the return window, I'd encourage you to exchange it for an Echo Show model that includes the display you're looking for. The Echo Show 5 (5.5" screen) or Echo Show 8 (8" screen) would give you both visual display and speaker capabilities.
If you have any questions about which Echo device would best fit your needs, Amazon customer support at 1-888-280-4331 can help guide you to the right product.
Thank you for taking the time to share your experience.
Stick to the dot
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes has a better speaker that a regular dot but for some reason I can’t connect the tv and many times Alexa is not responding.
No, I would not recommend this to a friendConnectivity Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been having a lot of connectivity issues. I didn't have this issue with the previous versions.
I would recommend this to a friendAlways get a second opinion if you can get a secon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not exactly what I was looking to buy I thought it would have the time on it I asked one of your associates what was the difference between a white one and the black one other than the price of $10 he said because of black the color so I bought what I did not exactly what I wanted the time lit on it
No, I would not recommend this to a friendEchoDot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was less than I expected. The sound and the setup are a bitt complicated.
I would recommend this to a friendGoing back to my old one (3rd gen)
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I updated ours thinking that the sound and features would have improved over the last few years. I was wrong. This one constantly pauses (great feature if not so sensitive to its own sound) plus I had to start over on my “liked” library. That shouldn’t be if saved through an account- at least you would think. Also one star on this review app. You cannot see text while reviewing. I mean get it together BB. It’s only 2023.
No, I would not recommend this to a friendSave Your Money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better off saving your money and just purchasing the Echo Dot -Quality better than this unit
No, I would not recommend this to a friend