Customer Ratings & Reviews
- Model:
- B09B93ZDG4
- SKU:
- 6522265
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Echo Dot (5th Gen, 2022 Release) Smart Speaker with Alexa for its impressive sound quality, ease of use, and compact size. Many also appreciate its design, price, connectivity, and straightforward setup. However, some customers have expressed concerns about the volume, privacy, and lack of a display.
This summary was generated by AI based on customer reviews.
Fun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I like the item I’m excited to use it in my day to day life.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for the money!! We are enjoying with other smart items.
I would recommend this to a friendUseful Device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Amazon Echo Dot is a fun and useful device. I really like it.
I would recommend this to a friendnot so smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lacks good sound for a speaker, especally treble. Very muffled
No, I would not recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money and i would recommend to family and friends
I would recommend this to a friend5th Generation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is Not loud enough as the 3rd generation
No, I would not recommend this to a friendDisappointed with the ball.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 5th generation alexia ball and I was very disappointed with it. This did not work at all. I was very disappointed with my purchase because it did not work properly for me.
No, I would not recommend this to a friendEcho dot 5th gen.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was purchased as a Xmas gift. Hope they enjoy it.
I would recommend this to a friendDon’t buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like the product. The volume wasn’t that great.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Anna,
We are sorry you are not enjoying the Echo Dot 5th Generation. It is our best sounding Echo Dot yet, with an improved audio experience compared to any previous Echo Dot with Alexa for clearer vocals, deeper bass and vibrant sound in any room. If you are not satisfied with the volume, there are other devices to better fit your needs, like Echo 4th Gen, Echo Show 8, and Echo Studio.
You can also fill your home with music using compatible Echo devices in different rooms, create a home theater system with Fire TV, or extend wifi coverage with a compatible eero network so you can say goodbye to drop-offs and buffering.
If you have any further questions, we are happy to help. You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
Waste of money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year old and it’s not working. Do not waste your money.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi LynetteW, I am sorry about the experience you are having with the Echo Dot. Most problems with device setup arise from a few common issues. If they come up, try the following. * Check that your device has a strong internet connection.* If your device setup uses the Alexa app, check that you have the latest version of the app.* Restart your Echo device. Unplug it from power, wait 30 seconds, then plug it back in. If none of these steps help, or if you have problems registering the device, reset your Echo device to clear up most issues. If you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Thank you for your feedback!
DO NOT BUY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work properly. It couldn't hear me when I said Alexa. It is Bad!!!!!!! DO NOT BUY!!!
No, I would not recommend this to a friendNot working appropriately
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not connecting to my Alexa app at all this is ridiculous
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback on the Echo Dot 5th Gen. I am sorry to hear of the issues you are having with the functionality of the device. Here are a few troubleshooting tips for you to try to resolve the issues: 1. Check that your device has a strong internet connection. 2. With the Alexa app, please check that you have the latest version of the app. 3. Restart your Echo device-Unplug it from power, wait 30 seconds, and then plug it back in. 4. If none of these steps help or if you are having problems registering the device, reset your Echo device to clear up most issues. If you are still having issues with the functionality of the Echo Dot, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! Check that your device has a strong internet connection.
Didn't like the performance of this product.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Bluetooth speaker is working better than this. Thinking to return this back.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Kitchen best friend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of sound and it sounds good. We added it in a kitchen and we have it on all the time now. It’s so easy to ask Alexa for something you need quickly. Highly recommended
I would recommend this to a friend Bad look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the way it looks and it is very ugly
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente price, good qualiti of sound and can sync to everything
I would recommend this to a friend Not as good as the older models
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thougt thus would have the digitsl clock but doesnt. Really not understanding how, thu is better than older models
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Size
mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works well handy to use ease of use good size to work with
I would recommend this to a friend - Pros mentioned:Size, Sound quality
Excellent Improvement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the new size of the echo. The sound quality is great.
I would recommend this to a friend - Pros mentioned:Sound quality
Great unobtrusive speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am quite pleased with the echo dot. For a relatively inexpensive speaker, it has sound to compete with other way more expensive speakers. If you want the weather, ask Alexa. If you want the volume upper a bit, ask Alexa for volume 5 (or whatever). I use it to stream my pandora music. I just connect it via Bluetooth. If you don’t want it to listen to your conversations just hit the button on top, and a little red light illuminates. It is still functional.
I would recommend this to a friend