Customer Ratings & Reviews
- Model:
- B09B94RL1R
- SKU:
- 12006412
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Weak wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use in outbuilding but weak wifi signal is making it hard. Ordered mesh extender and will have Geek Squad install.
No, I would not recommend this to a friendAlways get a second opinion if you can get a secon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not exactly what I was looking to buy I thought it would have the time on it I asked one of your associates what was the difference between a white one and the black one other than the price of $10 he said because of black the color so I bought what I did not exactly what I wanted the time lit on it
No, I would not recommend this to a friendStick to the dot
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes has a better speaker that a regular dot but for some reason I can’t connect the tv and many times Alexa is not responding.
No, I would not recommend this to a friendEchoDot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was less than I expected. The sound and the setup are a bitt complicated.
I would recommend this to a friendConnectivity Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been having a lot of connectivity issues. I didn't have this issue with the previous versions.
I would recommend this to a friendGoing back to my old one (3rd gen)
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I updated ours thinking that the sound and features would have improved over the last few years. I was wrong. This one constantly pauses (great feature if not so sensitive to its own sound) plus I had to start over on my “liked” library. That shouldn’t be if saved through an account- at least you would think. Also one star on this review app. You cannot see text while reviewing. I mean get it together BB. It’s only 2023.
No, I would not recommend this to a friendSave Your Money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better off saving your money and just purchasing the Echo Dot -Quality better than this unit
No, I would not recommend this to a friendNot for Bluetooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but impossible to play music thru Bluetooth to a stereo pair. What a waste.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Alexa works great around the house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added another echo dot in spare bedroom for convenience. It just works for music and lighting.
I would recommend this to a friend Good but miss the aux plug in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but miss the aux plug in that used to be in the echos so you could attach okd but quality soeakers.
I would recommend this to a friendEcho Dot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have too reconnect all the time. It's a pain in the buttocks.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi KatrinaP,
Thank you for choosing the Echo Dot (5th Gen, 2022 Release) and for sharing your feedback. We understand how frustrating it is to constantly reconnect your device—that definitely shouldn't be your everyday experience!
Frequent disconnection issues are often related to Wi-Fi connectivity or device settings. Here are some troubleshooting steps that should help:
Move your Echo Dot closer to your router: Walls and distance can weaken the Wi-Fi signal
Restart your router and Echo Dot: Unplug both devices for 30 seconds, then plug your router back in first, wait for it to fully restart, then plug in your Echo Dot
Check for interference: Other electronics, microwaves, or baby monitors can interfere with Wi-Fi signals
Forget and reconnect to Wi-Fi: In the Alexa app, go to Devices > Echo & Alexa > Your Echo Dot > Wi-Fi Network, and set up the connection fresh
Update your device: Ensure your Echo Dot has the latest software by checking Settings in the Alexa app
Switch to the 2.4GHz band: If your router has both 2.4GHz and 5GHz bands, try connecting to 2.4GHz as it has better range (though slightly slower speeds)
If the problem persists after trying these steps, there may be a hardware issue with your specific device. We'd recommend reaching out to our support team at 1 888-280-4331 so they can investigate further and explore replacement options if needed.
We appreciate you bringing this to our attention, and we want to make sure your Echo Dot works reliably without the constant reconnection hassle!
- Pros mentioned:Sound quality
Good for listening to music
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little concerned that alexa was messing with my roku but got it fixed. Nice sound
I would recommend this to a friend Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alexa has trouble listening to me. I don’t know if it her personality or my voice. Google works much better.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Echo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great entertainment device. We enjoy listening to music and the ease of the app.
I would recommend this to a friend Its ok..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like the audio on the device but it serves its purpose.
No, I would not recommend this to a friendAlexa ignoring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes she answers and other times she doesn't and when she does she doesn't have all the answers
No, I would not recommend this to a friendExcelent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product For my space personal, More for assistant Alexa.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello RodrigoG,
Thank you for your excellent review of the Amazon Echo Dot (5th Gen, 2022 Release) in Charcoal! We're thrilled to hear that you're enjoying your Echo Dot.
We're so glad the Echo Dot is working perfectly in your personal space and that Alexa is serving as a great assistant for you. The 5th Generation Echo Dot was designed to provide helpful voice assistance while fitting seamlessly into any room, and it sounds like it's doing exactly that for you.
We appreciate you taking the time to share your positive experience. We hope your Echo Dot continues to be a valuable assistant in your daily routine!
Ok for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It goes crazy sometimes and new design may not help to receive the information properly
I would recommend this to a friendAmazon echo dot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My alarm didn't work because the time keep on changing.
No, I would not recommend this to a friendMr. B
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok. I dont know if this is the best presentation of the Alexa products
No, I would not recommend this to a friend