Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$43.99
Save $6
The comparable value is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 2681 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,681 reviews
  • Rated 2 out of 5 stars

    Mediocre is being nice to the speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is not intelligent, ty he speaker is not intelligent. They try and fail.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi FBestBuy,

      We are sorry you are not enjoying the Echo Dot 5th Gen. This device is our best sounding Echo Dot yet. You can enjoy an improved audio experience compared to any previous Echo Dot with Alexa for clearer vocals, deeper bass, and vibrant sound in any room. Alexa is always happy to help- if you have questions about ways she can help and optimize your routines please call us! Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!

      Hope that helps!

      Hope that helps! AmazonDevices

  • Rated 3 out of 5 stars

    Tell me the weather

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how to use it all the way, and does it sleet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brothers new toy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great my brother loves his echo. Great gift idea for anyone. My brother is blind abd and i want him to be more technical.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazon echo dot

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most apps won't work due to regional restrictions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found divice woks but being on so many devices can compete with wifi on the modem

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Return already

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is cool but keeping saying your Wi-Fi is not set and can’t set with my new idea pad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and turned out to be a hit with the family

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay. There is room for improvement. To make it less uncomfortable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bummed to find out it only works while plugged in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to basically be a speaker for me to play music in the house. Whenever I connect it to something it YELLS what it’s connecting to and there’s no way to stop it. Like if I wanna connect it to my phone late at night it’ll be like “CONNECTING TO IPHONE!” extremely loud and you can’t turn it off. Lot’s actually insane and I’ve been reading on online and apparently it’s been a problem for years and Amazon doesn’t care to fix. MI tossed the box but I’m gonna try to return it and if I can’t then I’ll sell it Smh.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello SteveB,
      I'm sorry to hear of the difficulty you have experienced with your Echo Dot. If you go to your Alexa app/Settings/and Select the device--you can set the Echo Dot to NOT respond with a follow up. It is listed in settings as 'Follow up mode'. If you toggle this setting to 'off' Alexa will no longer repeat back to you what you are trying to accomplish, she will just do it! You can also link your account with a supported music streaming provider in the Alexa app. Some music services may be subject to additional terms applicable to the respective service. To link your Apple Music subscription to Alexa, you must use Apple's two-factor authentication process. Here are steps to link other music streaming services to your Alexa account:
      1. Open the Alexa app.
      2. Open More and select Settings.
      3. Select Music & Podcasts, and then Link New Service.
      4. Select the music service provider and follow the on-screen instructions.
      Linked music services are listed under Manage Services. I hope this information has been helpful, if you need further support you can reach Amazon Customer Service 24/7. The number you can dial is, 1-888-280-4331. Have a good day! AmazonDevices

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don’t buy it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like the product. The volume wasn’t that great.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Anna,

      We are sorry you are not enjoying the Echo Dot 5th Generation. It is our best sounding Echo Dot yet, with an improved audio experience compared to any previous Echo Dot with Alexa for clearer vocals, deeper bass and vibrant sound in any room. If you are not satisfied with the volume, there are other devices to better fit your needs, like Echo 4th Gen, Echo Show 8, and Echo Studio.

      You can also fill your home with music using compatible Echo devices in different rooms, create a home theater system with Fire TV, or extend wifi coverage with a compatible eero network so you can say goodbye to drop-offs and buffering.

      If you have any further questions, we are happy to help. You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!

      Hope that helps! AmazonDevices

  • Rated 2 out of 5 stars

    Alexa echo dot

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order was delayed and it been five days. I haven’t received my order and and I can’t even track that tracking number cause it doesn’t work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, use it for work and to help me get ready in the morning... nice to have if you like checking sports scores, like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience with this type product, and I am very pleased ❣️I plan on purchasing another when $permits. I am very pleased❣️

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Alexa . I bought the 1st one from Amazone year 2020

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It gets better every time!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device gets better and better. I like how there’s a thermostat built in and tells you the temperature in your room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool product!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had a alexa before so im excited to see how this ones is also its a gift for my wife so we havent used it yet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost gift card money on return of item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned Alexa and battery base purchased on a gift card. Never saw my $96 dollars again. had full documents needed and still got robbed. Never again!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Power cord

    Rated 1 out of 5 stars

    White power cord, black device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works fine. A white power cord for a black device does not make sense. I was forced to buy another.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great when in stereo

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked 2 of these up on Black Friday sale for $25 each , works great in stereo mode ,

    I would recommend this to a friend