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Customer reviews

Rating 4.8 out of 5 stars with 2681 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,681 reviews
  • Rated 1 out of 5 stars

    Disappointed with the ball.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5th generation alexia ball and I was very disappointed with it. This did not work at all. I was very disappointed with my purchase because it did not work properly for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Echo-Dot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work if you do not have Amazon memebership

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Bille! Thank you so much for your review on your Echo Dot! While an Amazon membership is required to be able to setup this device, it does not require any subscriptions or added costs. An Amazon membership is free and easy to setup and is only used to register your device and allow you to log in to the Alexa smartphone app to be able to customize your Dot to your preferences. Thank you again for your time and I hope you have an amazing day! AmazonDevices

  • Rated 4 out of 5 stars

    Echo dot 5th gen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was purchased as a Xmas gift. Hope they enjoy it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a year old and it’s not working. Do not waste your money.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi LynetteW, I am sorry about the experience you are having with the Echo Dot. Most problems with device setup arise from a few common issues. If they come up, try the following. * Check that your device has a strong internet connection.* If your device setup uses the Alexa app, check that you have the latest version of the app.* Restart your Echo device. Unplug it from power, wait 30 seconds, then plug it back in. If none of these steps help, or if you have problems registering the device, reset your Echo device to clear up most issues. If you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Thank you for your feedback! AmazonDevices

  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work properly. It couldn't hear me when I said Alexa. It is Bad!!!!!!! DO NOT BUY!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working appropriately

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not connecting to my Alexa app at all this is ridiculous

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Thank you for your feedback on the Echo Dot 5th Gen. I am sorry to hear of the issues you are having with the functionality of the device. Here are a few troubleshooting tips for you to try to resolve the issues: 1. Check that your device has a strong internet connection. 2. With the Alexa app, please check that you have the latest version of the app. 3. Restart your Echo device-Unplug it from power, wait 30 seconds, and then plug it back in. 4. If none of these steps help or if you are having problems registering the device, reset your Echo device to clear up most issues. If you are still having issues with the functionality of the Echo Dot, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! Check that your device has a strong internet connection. AmazonDevices

  • Rated 1 out of 5 stars

    Didn't like the performance of this product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bluetooth speaker is working better than this. Thinking to return this back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad look

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the way it looks and it is very ugly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Kitchen best friend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of sound and it sounds good. We added it in a kitchen and we have it on all the time now. It’s so easy to ask Alexa for something you need quickly. Highly recommended

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as the older models

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thougt thus would have the digitsl clock but doesnt. Really not understanding how, thu is better than older models

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente price, good qualiti of sound and can sync to everything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker sounds good and easy to use like a toy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker! very loud for its size. if you're like me and you like to use this for listening to music while cleaning and washing dishes this is your speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great unobtrusive speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite pleased with the echo dot. For a relatively inexpensive speaker, it has sound to compete with other way more expensive speakers. If you want the weather, ask Alexa. If you want the volume upper a bit, ask Alexa for volume 5 (or whatever). I use it to stream my pandora music. I just connect it via Bluetooth. If you don’t want it to listen to your conversations just hit the button on top, and a little red light illuminates. It is still functional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well handy to use ease of use good size to work with

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Excellent Improvement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new size of the echo. The sound quality is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my smart home and it works just fine the audio is subpar but lets be real I'm only using it to be lazy and it gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo dot. The volumn on it is perfect. It telks me me every thing that i need to know in order to prepare for my day; like the current temperature and i was avle to connect it to my tv to tirn my tv on by voice command. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Echo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Amazon Alexa echo!!! This was a great price and value couldn’t pass up!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love my new Dot!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the original Echo Dot to this one. I love it! The speaker is so much better and since I shopped around I got it for 50% off. Great purchase with no regrets. I will be buying a couple of more as gifts.

    I would recommend this to a friend