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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.8 out of 5 stars with 2736 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers admire the Echo Dot (5th Gen, 2022 Release) Smart Speaker with Alexa for its impressive sound quality, ease of use, and compact size. Many also appreciate its design, price, connectivity, and straightforward setup. However, some customers have expressed concerns about the volume, privacy, and lack of a display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,736 reviews
  • Rated 5 out of 5 stars

    GREAT !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has become my best friend ! This gadget is fun and very useful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Responsiveness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Echo Dot has been moving very slowly lately. She responds when she wants to, lol. It’s almost as if she has her own brain in the somewhere.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi TremayneL,

      Thank you for sharing your feedback on the Echo Dot (5th Gen). We're sorry to hear that your Echo Dot has been responding slowly and inconsistently lately—we appreciate the humor in your description, but we understand how frustrating it can be when Alexa doesn't respond reliably when you need her!

      Slow or delayed responses can sometimes be caused by Wi-Fi connectivity issues, the device needing a restart, or background processes affecting performance. Here are a few quick troubleshooting steps that may help improve responsiveness:

      Restart your Echo Dot: Unplug the device for about 30 seconds, then plug it back in and allow it to fully reboot.
      Check your Wi-Fi connection: Ensure your Echo Dot has a strong, stable connection to your Wi-Fi network. You can check this in the Alexa app under Devices > Echo & Alexa > [Your Echo Dot] > Wi-Fi Network.
      Update software: Make sure your device is running the latest software version, which can be checked in the Alexa app.

      If the issue persists after trying these steps, our support team can help diagnose the problem further and explore additional solutions. You can reach them at 1-888-280-4331 or through the Alexa app under Help & Feedback.

      We appreciate you taking the time to share your experience, and we hope these steps help get your Echo Dot responding more reliably! AmazonDevices

  • Rated 5 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two on Black Friday and it's great for Christmas gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My alexa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality it make me happy every morning whn awake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my garage to have a speaker out there. Works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The simplicity in the item is the best reason to purchase this rather than other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment been using it since the day I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Pair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa and Amazon Echo Dot are a perfect pair They complement each other very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device ,nice audio quality and responses very recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so helpful honestly better then have a Bluetooth speaker you don’t even need to connect to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexia Echo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the echo especially alexia. So helpful and easy to used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price, simply the best, thanks Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this I will buy this again I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brought for my family kids enjoying it with It

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift to my haijada so she can listen to some music while she’s sleeping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are able to use Alexa throughout our condo. This is a must for our Smart Lighting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Great product. Highly recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This js my First Alexa! Works very well and smooth. Loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very wonderful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product and gifted to my Son. He also loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, nice upgrade to my three year old echo dot.

    I would recommend this to a friend