Customer Ratings & Reviews
- Model:
- B09B94RL1R
- SKU:
- 6522268
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Echo Dot (5th Gen, 2022 Release) Smart Speaker with Alexa for its impressive sound quality, ease of use, and compact size. Many also appreciate its design, price, connectivity, and straightforward setup. However, some customers have expressed concerns about the volume, privacy, and lack of a display.
This summary was generated by AI based on customer reviews.
Smart assistant. Not Bluetooth speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you intend to use this primarily as a Bluetooth Music speaker as I did you’ll be disappointed. Fair sound. Needs to be plugged in. If you want a smart assistant it works fine. I just don’t need that.
I would recommend this to a friend- Pros mentioned:Sound quality
Everyone should get one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Echo Dot. Use it to turn my lights off and soon will be using it to play my music.
I would recommend this to a friend Not what I expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its works fine like my 3rd gen. But the soeaker is not good. Once over half volume it compresses the sound sooooooo bad. Its really horrible and im and audio engineer. The 3rd geb speaker is actually better and can handle louder volunes well. This soeaker does not.
No, I would not recommend this to a friendEcho
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic seems to working sometimes and sometimes has trouble hearing us, when we are right next to it.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, TanadetI. Thank you for taking the time to leave a review. I'm sorry to hear about the issue you're experiencing with your Echo Dot. I have a few recommendations to try and fix the issue:
1. Proceed first with a restart of your Wi-Fi router by unplugging the power supply and waiting at least 30 seconds before plugging it back in.
2. Unplug the Echo Dot from its power source, wait 20 seconds, and then plug the device back in.
3. Check that the device is fully updated on software by going into the Alexa app.
4. Ensure that you don't have the device muted, which you can tell by the Mute button illuminating red on top of the device.
If you're still having issues, I recommend reaching out to Amazon Customer Support 24/7 at 1-888-280-4331. I hope these steps are helpful. Have a great day!
- Pros mentioned:Sound quality
First echo dot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the echo dot I can just ask Alexa to play any type of music on pandora and set timers
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eaay to set up and easy to use. Works great with the turninf on and off the smart lights
I would recommend this to a friend - Pros mentioned:Ease of use
Works great and is very convenient.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Take it out of the box and listen to the commands - it’s just that easy to set up and use.
I would recommend this to a friend Unstable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting to hung state now and then and have to restart
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Velavan! I am so sorry to hear that your Echo Dot is getting stuck. It may be requiring an update to help prevent bugs like this from occurring. You can check this by saying "Alexa, check for updates." If this does not fix the issue, then you can factory reset the device and reset it back up. You can do this by pressing and holding the Action button and Volume Down button simultaneously for 30 seconds or more until the yellow light begins flashing. It will take roughly a minute or two to come back up after factory reset. Once this is done, you can follow the setup instructions in your Alexa smartphone app to set it back up. If this doesn't help, then I would recommend contacting Amazon Customer Support at 888.280.4331 for further troubleshooting. I do hope these tips help you improve your experience and that you have a tremendous day!
Suggested From the Facility.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure yet. Haven’t fully set it up yet. It’s for my elderly mom’s room at her assisted living home. But I think she will like the convenience and options.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi JaneB, thank you for taking time to provide feedback on the Echo Dot. I am certain that you will enjoy the wealth of features Alexa can provide to both you and your mother. You will have access to such features news, entertainment, weather, and routines. If any assistance is needed with set-up, please don't hesitate to reach out to Amazon Customer service 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, thank you!
- Pros mentioned:Ease of use
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong with an Echo Dot! Got this for my mom for Christmas and she loves it!
I would recommend this to a friend - Pros mentioned:Sound quality
Alexa
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best alexa so far value for your money the sound quality is good
I would recommend this to a friend best thing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i was needed this thing this very cheep price new model thing i like its working best
I would recommend this to a friend- Pros mentioned:Sound quality
Great speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For reduce spaces are good, sound very good , is a great alexa speaker for the price
I would recommend this to a friend - Pros mentioned:Sound quality
Great product as expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Echo dot brings everything you expect from a small speaker as expected. Quality sound is upgraded from previous model and voice control is improved where I feel i dont have to yell Alexa to get her attention.
I would recommend this to a friend Alexa dot
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Alexa's, wish there was a way to connect them all together instead of having to stop and start another when going into a new room like the google pods work.
I would recommend this to a friend- Pros mentioned:Sound quality
Good stuff
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff. Works like the rest and decent speaker for playing christmas music.
I would recommend this to a friend Echo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not very strong, but for pricing, is worth it
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi ImadB,
We are happy you are enjoying your Echo Dot. This device is meant for bedrooms and small spaces. To ensure your device has the current software update you can check in settings of the Alexa app or Ask Alexa directly. From there, if you need further assistance, call us! Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
- Pros mentioned:Sound quality
Excvellent Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing price, good sound quality, works well as an Eero network extender.
I would recommend this to a friend - Pros mentioned:Ease of use
Great device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is great and easy to use, buying as a Christmas gift this year!
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Great speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Voice command works great. Very easy to set up. Anyone can use or set it up
I would recommend this to a friend