Customer Ratings & Reviews
- Model:
- B09B8W5FW7
- SKU:
- 6522272
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Echo Dot with Clock (5th Gen) favorably, frequently praising its sound quality, ease of use, and the helpful clock feature. Many appreciate the device's compact size and straightforward setup. While some users experienced occasional connectivity issues, the positive feedback on the product's audio performance and user-friendliness outweighs these concerns. The display is also a frequently cited positive aspect.
This summary was generated by AI based on customer reviews.
Works!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an older version and upgraded. Works. Easy setup with Alexa app
I would recommend this to a friendhappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST BUY EVER ! Love bying my electronics at Best Buy
I would recommend this to a friendGreat item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it’s great it’s a great a item better buy one
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product and more advance than my Gen 1 Alexa . I love it.!!
I would recommend this to a friendNice addition to the family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It even gives you the inside temperature of your room! Love the clock!
I would recommend this to a friendI Like
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente product I Found everything at Best Buy thanks
I would recommend this to a friendCool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool super cool cool cool cool super cool super cool cool cool cool
I would recommend this to a friendgreat item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item... I'm very pleased... rewards... rewards.
I would recommend this to a friendgreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great never had any problems , us it all the time
I would recommend this to a friendExcellent product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, I love the quality of the article as well as its price.
I would recommend this to a friendLove my Echo dot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my echo dot...must be in your house.. this is my third one....
I would recommend this to a friend5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about the Alexa friend Trent especially the color
I would recommend this to a friendHey Alexa!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my Alexa! She is my new alarm, she plays all my music.
I would recommend this to a friendEcho
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Similar to the echo dots and others like it, this one is just a tad bigger with more accessibility
I would recommend this to a friendLove this product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my purchase. Product is amazing!
I would recommend this to a friendHey there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product this is the best buy I ever made
I would recommend this to a friendsmart speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart speaker is a great for everything I do in my smart home.
I would recommend this to a friendOld to new
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a click with radio and cassette that was 36+ yrs old
I would recommend this to a friendGreat product w easy hookup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product quick and easy hook up to extend Wi-Fi to my office.
I would recommend this to a friend- Cons mentioned:Connectivity
I would pass on this model.....
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what it is with this particular model, but both of the ones I bought constantly lock up. At least twice per day, and need to have the power cycled before they'll become active. By lock up, I mean they do not respond to voice commands, and the only buttons that work on them are volume up/down. Amazon's website will still show them online, and will restart them but the restart in this case takes between 5 to 10 minutes. (Normal power cycle restart takes about a minute.) They both always show "low connection", thought they should have some of the best connectivity in the house. I have reset both multiple times to no effect.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi KenO, I am sorry about the issues you are experiencing with the Echo Dot with Clock. It definitely seems like there may be a Wi-Fi issue here.
To start, make sure that your Echo device is within 30 feet (or 10 meters) of your wireless router.
Check that your Echo device is away from any devices that cause interference (such as microwaves, baby monitors, or other electronic devices).
Check that your router is working. Check the connection with another device to determine if it’s an issue with your Echo device or with your network.
If other devices can't connect, restart your Internet router and/or modem. While your network hardware restarts, unplug the power adapter from your Echo device for 3 seconds, then plug it back in. Make sure that you're using the included power adapter for your Echo device.
If other devices are able to connect, check that you are using the correct Wi-Fi password. You can also try turning off some of your other devices temporarily to reduce interference and see if that affects your Echo device's ability to connect.
If you have several devices connected to your Wi-Fi network, turn some of them off temporarily. That way you can check if multiple connected devices are impacting your Echo device's ability to connect.
Check if your router has separate network names (also called SSID) for the 2.4 GHz and 5 GHz bands. If you have separate network names, try moving your device from one network to the other.
For example, if your router has both "MyHome-2.4" and "MyHome-5" wireless networks. Disconnect from the network that you’re using (MyHome-2.4) and try to connect to the other one (MyHome-5).
If your Wi-Fi password recently changed, Update the Wi-Fi Settings for Your Echo Device or Update the Wi-Fi Settings on Your Echo Show.
If your device is still having intermittent connection issues, Reset Your Echo Device. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Thank you again for your feedback!