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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,365 reviews
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    GREAT Smart Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy to find this in the store. Now have 2 main rooms in our home outfitted with smart lights and LOVE it! We had an ff brand smart speaker prior to this and so happy we made the switch!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this in my kitchen at the moment and the sound quality is great and more than adequate to fill both the kitchen and living room. Great product for the price. These go on sale for half price often, wait for a deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice smart speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If all you want is an Alexa enabled speaker, get the echo dot. If you need a home automation hub and an Alexa enabled smart speaker, get the echo plus. It works great for my intended purpose. There are a few things that I’ve yet to figure out about linking with specific apps on my fire tv but I will figure it out. Everything else has been easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Echo Plus for my office to listen to music, I was really surprised by the sound quality. For the price the sound is great plus you have the advantage of Alexa and a Smart Speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Gift for parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents. Setup was easy enough for my mom to figure out. Download the app and go. We love the trivia games and her fav is the “Alexa add xxxx to my grocery list” that you’ll find in the app once created.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having it in the house to play whatever music I’m in the mood for! Our bedrooms are far apart so it’s nice to use to talk to each other or tell the kids dinner is ready it’s a great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to setup, sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Echo Plus for my mom for Christmas. It works great and was easy to setup. My mom said the sound is great. Since she's an Amazon prime member, she already has a large selection of music to stream.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love My Echo Plus

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was an addition to an Echo Box previously purchased. I love love the sound of these boxes. I now steam music in any room of the house that I desire. I also purchased one for my Mother!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for family!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love ours so much that we bought one for our Uncle. He is not tech savvy so it took a bit for him to get used to it. He needed it for security purposes and now he is comfortable using it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super new addition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is like having a new friend......full of information. She is my directory, plays any music at my request, gives me immediate weather reports. Most of all she immediately stops speaking at my command. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ALEXA is very intuitive!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALEXA is much more intuitive than I thought. Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub, purchased for almost half the original price was a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding speakers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this Alexia for a couple of months and everything works fine. The quality of the speakers are great... I think they are better than the alexia show 8 speaker..pog

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Love it so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a hub for our hue lights! We have had an Echo dot for a while and decided we wanted to upgrade to smart lighting. This was very easy to set up with Alexa and we will be adding more lights as we go!

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my sister enjoyed all Alexa could do at my house, I purchased one for her for Christmas. They had this installed immediately and it was a huge hit. Love that it came with a free bulb, too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Plus lives up to it's reputation. Use it daily to check the morning weather and outlook for the day. The games you can play with Alexa are so much fun. My grandchildren love playing games with the Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this echo as a hub for the other echoes I have . It’s pretty cool to be able to ask Alexa to play a song and it plays for you . If you combine with a smart plug it can turn the tv on and off for you .

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 4 out of 5 stars

    echo 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    man the speaker is a big upgrade, great music. Way easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my hub for inquiring about weather etc but my favorite is using it to play music. When eating dinner with my spouse and looking for an intimate scene, I have "Alexia" okay some soft romantic music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy setup great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are replacing all our current smart home items with amazon products, and this one doesn’t disappoint! It is so much easier to talk to, has great sound and looks great too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First Entry Into Digital Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first entry into digital assistant support. It was a perfect combo package as we move to utilize more and more smart features in the home. Really like the sound quality for such a small box.

    I would recommend this to a friend