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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,365 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smart Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo plus was easy to connect to wifi and other devices. I'm impressed with the range of the microphone and how sensitive it is. The speaker has a nice full sound which surprised us with the size of it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the technology, love the sound!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very useful, not hard to set up, the sound is amazing, and Alexa is charming to say the least. I now own two of these speakers. The online instructions help to make the most of this system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart speaker, smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very simple setup. It makes controlling our home extremely convenient and even allows us to communicate between multiple rooms with the echo dot speakers in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Love the Smart Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this smart home speaker. We also have the echo dot and needed to buyer the plus to enhance our smart home. The lightbulbs were a discounted bonus when we bought our echo and we LOVe them.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good Alexa with control hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Alexa does what it is supposed to do. Sim;ple set up for the most basic of commands. Will pair with Harmony Companion entertainment system remote with a somewhat complicated and difficult programming.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy option

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Synchronizes easily with other items via Bluetooth including my phone and tv. I got an echo sub as well and they are AMAZING together. Very little set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is my first Alexa product and I love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Alexa product and I love it. I bought the Echo plus because of the better sound quality. I’m looking forward to getting the adapters to control a few functions in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to begin making our home "smart" and chose Amazon Alexa because of the features and apps. The Echo is working well and has excellent sound quality. We are very pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The regular echo dot sounded too raspy when Alexa spoke, but this one she sounds much better at responding. The music quality is good, but not great. I didn't buy this for music anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 4 out of 5 stars

    Great sound/ good hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hub connection. No issues with set up. Sounds great as a stereo pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Alexa is by far the best sounding one in my option and my 1st one after that I bought one for all the rooms and everyone got them for gifts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Alexa speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Alexa speaker - an improvement over the 1st Gen Plus. Sound is better than the Echo but not as good as the Studio or Sonos Play 1. But then again, it does not cost as much as the Studio or Sonos Play 1. Personally, I think it is worth paying the additional money for the Echo Plus over the Echo is sound is important to you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice design. Vast features. Little tricky to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im coming from google home so this will be a comparison. Positives: Physical design is verrrry nice and the feature set on alexa is very big. Also a fan of the shorter activation phrase (which is configurable btw) compared to google home. Negatives: Coming from google home the setup was sadly comprhensive and alexa is not quite as good at understanding you

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So much fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having speakers in multiple rooms, and the new 2nd gen Echo Plus has a really nice sound for a small speaker. Also nice to be able to talk to Alexa in multiple locations. Really enjoying them.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Best value and more complete

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best value and most complete product, includes most of the integration to all you will ever need. Very easy to setup and the new multi language support. My family loves it

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older version, but want to use this for smart home products. Keep in mind the small bulbs do not work on the porch. Sound is great quality. Sometimes I have to tell so Alexancan hear me

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Great first product for smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent. The built in Zigbee smart hub is the perfect first product to start building your smart home. Lights, plugs, thermostats and many other products are compatible!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when we got our dot we found out that we needed a hub to operate all the Alexa 's we had we purchased this and our very pleased the sound quality of it is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been holding out waiting for the 3rd Gen but couldn’t wait any longer. Great product. We love all the functions and try to stump her with obscure song requests. She has won every time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Start talking to Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the easiest WiFi units to set up and start using. Pars with your home internet and smart phone to give you voice control of music, info, and of course jokes!!

    I would recommend this to a friend