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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,365 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! We started with the echo dot and was pleased with the device however, while using it I wanted it to have better sound. So I totally upgraded it. Great device for random questions!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this gadget for a while and still works good, I also a couple of the studio ones, I like the fact that they keep coming up with updates to fix bugs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than I expected. The Plus allowed for me to not have to purchase several hubs to make existing products work properly. Worth the extra few bucks. And the sound is phenomenal!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. The sound his great! I even have Alexa tell the kids stories and sing the kids songs. The kids also just randomly ask for facts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome speaker

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo plus has great qualities. It has good volume and clarity with its sound. Used with Alexa it has features to explore daily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than a Studio!-- Less price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these, and three Echo Studio's too. These 2nd generation Echo Pluses actually sound BETTER than the 3rd generation Echo Studios!!! Wow!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better audio than the Dots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using the Echo Plus as the base for all routines and as my main music player by my computer. At the time I purchased this I also got a free plug and the echo was on sale,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound from small device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new echo plus provides excellent sound from such. small package, not to mention bringing all the features of Alexa and home automation to you in a single unit.. Must have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in love with this and thought it was the best unitl I purchased the studio. This does have great sound, quality and loudness.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Sounds Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main reason we purchased was to play music and control smart devices around the house. Music sounds great and Alexa handles the devices without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Entire family enjoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter she loves music and I thought she would enjoy it I believe this is one of the best gifts I’ve gotten her in a long time and my entire family is enjoying it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Much Better Sound than a Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because the Dot was too difficult to understand in a large room. This is far superior, with good music sound quality as well. Again, much better music sound than a Dot.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    I love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Upgraded my first generation Alexa with this new one and love it even more. I now have her in just about all my main rooms and she comes in quite handy even turning on my lights now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Great to have around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a top thing to own. If you have a smart cell phone and a house. I recommend that all homes have one. It is nice to get all the different light to use in your home and out doors.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Great item to start your smart home conversion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Echo Plus purchase. I am in the process of converting my home to a smart home. The built in hub makes it so much easier to find and connect various devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift I could give to myself!! Love the alarm.. white noise and the simple fact that Alexa follows all my commands.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Echo Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put it in our kitchen and we use it as a timer, use it to listen to music while I cook and I love the drop in feature to call my kids when I need them especially for dinner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Smart Home Device

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo Plus (2nd Gen) worked better than i thought! It was easy to set up, quickly learned my voice, and responses to commands very fast!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for college students!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teen daughter asked for a loud speaker-w/this Echo plus-she got that and more. She can set alarm, ask questions-make into smart speaker for her dorm room suite.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo plus-great hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This echo plus works really good and the speaker has great Sound. I got it on sale which made the purchase even better and they delivered it right to my car.

    I would recommend this to a friend