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Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,365 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It controls all my smart home items and its speaker is quite nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great start

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs everything in the smart home. I'm still learning but it's easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and fun to play with. Alexa is funny and answer questions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome speaker and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing unit, great sound, very helpful and a good source of information!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it... just as described, easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon - Echo Plus hub is a great speaker for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hub

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alexa device, ease of use is great. I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning new things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Alexa lots of fun with more learning of new skills all the time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product sounds very good for the price!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Real good sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find new functions for it everyday. Love it and so does my children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa and echo are great. Music and light with the sound of your voice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very easy to set-up and no complaint so far.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Alexa exho plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy. Helps alot around the house with food and lights.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Echo Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo plus looks and sounds great. A great addition to our home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the old one. Really like this set up. Would suggest it for friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've nothing in the house to connect to. I actually wanted better sound, and more locations than just my dot. So far I like it. I have Hendrix Electric Ladyland playing now

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent speaker sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color, exceptional sound thru speaker, understands voices clearly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Improvements with sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound than the first gen. Only things I don’t like are purely aesthetic: short and stout, and the volume controls are now buttons instead if dial. Otherwise it functions great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having Alexa connects with all devices and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with other echo and android devices.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo will play music from Amazon music at no charge but wants to upgrade to prime music when asked to play on other echo devices. It answers basic questions. I am still learning how to use the unit. Also the light flashes yellow for a notification on other shipments. I found out what the yellow light was from a relative.

    I would recommend this to a friend