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Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,365 reviews
  • Rated 4 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's Bluetooth so it's useful as a normal speaker while being a normal echo with its usual features it's advertised for. Sometimes doesn't respond correctly. Make sure you get items that don't sound the same or Alexa makes mistakes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of using Alexa. It is very convenient and does a wide number of things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart home hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife and she loves it! Like that you can sync with echo dots throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good price and will check the gas price for the price you pick it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought i wouldnt get one of these, but i did it. Automated my lights which i absolutely love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had back surgery and having the ability to turn things on and off with just my voice is a godsend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these they play music all over the house at once or just one room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Alexa and we love it. Took a few to figure her out, but it's a pretty cool speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon continues to impress with their devices. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome tool, mayne!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving every minute of talking to this device. Very easy to talk to. She's a great listener. thumbs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift for wife. She loves it. Still checking out all the different thing we can do with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras to learn to get started and learn what you need to make pictures last forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great in my office. I like the increased hands-free functionalities it brings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is lots of fun.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively new to the home assistants game, but I personally think this is a lot of fun and useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy it...Life will never be the same. We can’t imagine how we made it without it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been fun to use. Even my parents like Alexa. The problem is it still isn’t set up and working as they say it will. My husband is in the computer industry and even he got fed up trying to make all of the functions work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy one, then buy some more

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I bought one. Now i have seven. My husband and children love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced the original Alexa.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smaller footprint. Prefer the rotating volume over the buttons on the new unit though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I highly recommend it Good price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and are a very nice light. Handy when you just sat down and forgot to hit the light

    I would recommend this to a friend