Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 12. Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 13. Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 14. Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 15. Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 16. Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 17. Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 18. Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 19. Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 20. Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • How to broadcast and drop in on smart speakers video 2 minutes 52 seconds
  • Amazon Echo Plus (2nd Gen) Overview video 1 minutes 00 seconds
  • Entertaining with Alexa. video 1 minutes 31 seconds
  • HP Tango Wireless Instant Ink Printer with Amazon Alexa video 1 minutes 12 seconds
  • Echo smart speakers and Sengled starter kit with Dawn Lopez video 1 minutes 01 seconds
  • Amazon Echo Plus (2nd Gen) and the HP Tango printer video 0 minutes 58 seconds

Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal

Model:
B0794W1SKP
SKU:
6287971
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,365 reviews

  • Good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product that I recommend to everyone reading this review.

    This review is from Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Heather Gray

    I would recommend this to a friend

  • Love her

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hilda is just wonderful , she knows everything . I looked u I tube and that helped even more

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of my Alexia friends. I have several, and I am still adding to my collection.

    This review is from Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend

  • Lots of fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this very often in the last few weeks, we bought the plus and the dot together.

    This review is from Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Heather Gray

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    EchoPlus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo Plus is a wonderful item. The only problem that I am having my Echo Plus does not always respond like it should. I have ask multiple times before demand is met.

    I would recommend this to a friend

  • Loving it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa echo plus is awesome. I’m still getting use to her. But overall I have no complaints

    I would recommend this to a friend

  • Nice

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly in my house the light is perfect I love this product

    This review is from Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research thinking what's best amozon or google home glad I went with amozon

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Haven't had time to meas with all the bells and whistles bit I like it.

    This review is from Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend

  • Love this product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa does so many things from creating a shopping list to reminding me of appointments.

    I would recommend this to a friend

  • Great technology for a great price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa sounds great and very easy to set up. I would get this product again in a heartbeat.

    This review is from Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend

  • Alexa is awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is an awesome AI system that helps you manage your day! Great job Amazon!

    I would recommend this to a friend

  • Great sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fun device. Alexa built in and Apple Music integration works great.

    I would recommend this to a friend

  • Best device in the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot live without my echo. It works every time we ask her a question. She is very smart

    I would recommend this to a friend

  • Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. I love, love, love, love, love, love it.

    This review is from Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend

  • Love it! It’s so convenient and fun to use.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features, games, music. I’m glad I purchased it. My kids love it too.

    I would recommend this to a friend

  • Love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, saves time when I’m researching for Writing schools assignment . Awesome

    This review is from Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend

  • Love the echo plus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to start if you dont want the hue hub. Everything connects flawlessly

    This review is from Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device easy to install Excellent device easy to install

    I would recommend this to a friend

  • Gift for brother-in-law

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves it didn’t think he would use it until he tried it wouldn’t live without it now

    I would recommend this to a friend
Page 55, Showing 1,081-1,100 of 1,365 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.