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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,365 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great update

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update. Better, sleeker look than the older echo plus version. Better sound! Has a temperature feature - this comes in very handy when you want to know the temperature inside your house, but don’t have a smart thermostat (old house with old wiring).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family loves this thing!!! Hours of entertainment and useful in everyday life. Get alerts when your Amazon shipments arrive, listen to music while cooking or cleaning, links to smart items in home and other Alexa enabled devices and so much more... Smart buy for multitasking families.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Google Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my whole Google Home setup after visiting a friends house with this device. I quickly bought one and other echo dots. The sound quality in this device is amazing and Alexa’s app is much more user friendly and has more features (especially location based skills). I love this device!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an amazing product, set-up was super simple with assistance with the smart phone app. Had it ready in about 15min, just flawless!!!! The audio quality is fantastic, and it does so much it’s unbelievable, and I learn more and more about its functionality every day!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this model is great, much better than the Echo dot. I also like that it has it's own WIFI hub so I don't need to find a compatible hub. I love being able to say "good morning Alexa" and she turns lights on for me, plays my favorite songs and starts my coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Upgraded my Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 1st gen echo and it still works perfectly after many years of use. I wanted to add another echo to another level of the house so I bought the plus and love it more than the original. Speakers are clearer and it has the built in Zigbee hub which is another plus. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality plus features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the only one that I own, I have some echo dots, google minis, Invoke (Cortana), y Alexa. So if this is to spy me I have them all and nothing to hide. But it is beautiful the possibility to hear music at that level of quality. I’ve got it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Music? Buy Two!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolutely fantastic product, if I had known about them I would have purchased one or two a lot sooner than I have. As a lifelong audiophile I must compliment Amazon for doing a fantastic job of making these tiny little speakers work as well as they do they're a real keeper.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker with alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a pretty good speaker that wasn’t too expensive, and i love the alexa feature. Just tell alexa what song you want to listen to and she’ll play it! The light bulb is an awesome addition, you can tell alexa to turn it on and off for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works exactly how advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Amazon echo product. I have a friend who has the Show (1.gen) and he is really satisfied about it since he already had it for a couple years. Figured I give it a try and I love it! The good sound with the bass in the middle makes sound go all the way around the room.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Alexa is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe I waited this long to purchase! I use this everyday for the music and to control the lights in my master bedroom. I will eventually add a security system and a few smart plugs. I can’t wait until more products integrate so I can continue making my home a smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome electronic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. It is such a great addition to my home. When I come in at night with my hands full I just say “Alexa turn on kitchen light or family room light” and it does. I love the sound of the speaker on this device as well. It is an awesome piece of technology!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds better then 1st Generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this 2nd Gen as a addition to my first Gen which is placed in a different room. The new look is more appealing then the first and does sound better. Having a built-in Zigbee Hub will be more appreciated by the newbies into this technology. It should be noted that not all functionality may be supported on Zigbee devices. Having pay about the same price as my 1st Gen I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best Christmas gift I’ve ever gifted myself. I have a Boise system, but I needed a device that streams music & has a great sound system. This device did not disappoint. The bass is awesome. Smooth sound resonates throughout the home. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Daughter Loves It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sounding speaker for its size. My daughter loves asking Alexa questions and having her play music. We haven't used any of the smart home features yes; but my wife is talking about getting one for the bedroom to control the lights at night so I won't have too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Alexia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Alexia mainly as a music player. We had the lower version and she needed to retire. I am so glad we bought the upgrade this time. The sound with this speaker is much more balance. And her ability to pick up my voice is 100% better. Love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use, good sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife who is always calling downstairs to me in the morning asking what the weather will be like for the day. Now she can just ask Alexa! She loves how she can call on Alexa to play songs from her favorite artists and listen while she gets ready for work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I love it. It plays me music and supposedly send my information to the government but who cares my lights turn on when I say and it even connects to my fan. I wish they had cheaper blinds that connected to it but I love it nonetheless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our back porch. We have several Dots and a couple of Echo Shows through out the house and we love them. We also have Sonos but felt for the price this was a great options. This puts out excellent sound for such a small unit. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Neat device , used daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. We have both found more uses for it than we ever thought we would. It’s very handy for daily alarms daily reminders, weather updates, music on-demand. The speaker sounds really good and we are very pleased with this purchase.

    I would recommend this to a friend