Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,365 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had recently received an Echo Dot as a gift. I loved how it functioned, but wanted a little bigger speaker for our living area. The sound is far better out of this product and it can be sent to external speakers through Bluetooth or 1/8 plug. I have not used this feature. We are now looking for more ways to make our home smarter. My wife loves that she can now ask Alexa to change the channel through our configured Dish Network connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    workd great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was easy to use not hard at all to get started. I like the fact that the unit will pair with another of the same to have stereo sound as well as use in other room . it also finds your other devices with ease

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Want better sound?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you want better sound from an Alexa enabled device? Look no further than the second generation Echo Plus. The overall sound is improved over the first and second generation Echoes, particularly the bass response. I routinely listen to metal and EDM and this speaker handles both admirably. Only attaching an echo device to your home stereo will yield better sound than this device. The Philips Hue bulb for me was just a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub, Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great when playing music. Comes with an internal hub to control the light and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice deep sound, much better than early Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newer Echo sounds terrific and the built in smart hub is a bonus. I have had an Echo for a while now and added this to another room. Also picked up one for a friend, great gift. Ease of setup is a breeze. And Best Buy has had the best prices, shipped immediately. Forget Amazon, it is nice to have store front should you need help or need to exchange or return an item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    my new echo plus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Excellent sound. Made a big acoustic difference in my space.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big Upgrade from Echo Dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my echo dot to an echo plus for better sound and upgraded hardware. I was pleasantly surprised at how much better this unit is compared to an echo dot. First the obvious upgrade is the sound quality. Second, a larger array of microphones make this echo the most sensitive echo I have ever used. It even hears me whisper "alexa" and over loud music from anywhere in my room or around the corner. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Better and better

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does more than expected and very easy to use. Sound is crystal clear

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Smart home hub

    Rated 4 out of 5 stars

    Great home assistant

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dot is very intuitive and easy to set up and use. With the capabilities of adding a smart home system the possibilities are endless. The one drawback is the expense associated with purchasing a smart home system.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub, Sound quality

    Rated 5 out of 5 stars

    Great alexa hub and smart light combo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality plus embedded hub for hue and other nonwifi smart devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Speaker

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker at a super price. Easy to use and great size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Smart home hub

    Rated 5 out of 5 stars

    Turns of the lights :)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this product. Setup is easy. Came with a free Phillips Hue bulb. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device has great sound quality and -lays very loud

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub, Sound quality

    Rated 5 out of 5 stars

    My music

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed listening to music in my office and I can control my light

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great addition to room for entertainment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy product to install. Interfaces well with Sonos speaker and TV. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the redesigned Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new trimmed Echo Alexa and with the smart bulb included, this was a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo plus is excellent turns on light, plays music that I ask for and sets alarms for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good love the light control love that Alexa play playlists

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound & Helpful Smart Features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Generation Echo has great sound, looks nicer than 1st gen, and like the Alexa features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Echo plus Is a plus.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound quality. Easy to use. Alexa has a good sense of humor.

    I would recommend this to a friend