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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,365 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and nice to have making your life easier with some of the commands. Would recommend to anyone wanting to make life a bit easier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got me a Echo Dot for Christmas.. After playing with for awhile I realized I wanted a little better speaker to listen to my Music with. It sounds much better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa the besta

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I joined the Alexa world! So nice to ask questions set my alarms find recipes aka weather conditions. And that’s just the beginning!

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Echo plus. I have others devices in other rooms and some smart bulbs and plugs. Amazing devices that are not only helpful but fun as well..

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Echo plus! Originally purchased because I needed a hub to operate door locks. Since purchase I have added smart thermostat, lights and ring doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker - I appreciate being able to use this as a speaker for my computer. Temperature sensor on the speaker is another plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa continues to impress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice upgrade to the previous Echo Plus. Form factor is much nicer and blends into the room better, not to mention the sound quality improved for music playback.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Interesting in its Capability

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product to use and great reception. White is very attractive and compliments the décor of the house. Enjoying talking to Alexa and her responses.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed this my office, and it’s a great piece of technology. Paired with smart lightbulbs, it really does make you feel like you’re living in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 echo pluses, paired them for stereo and they sound great. I ordered online at Best Buy site and picked it up the next day. Very satisfied. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Echo Plus 2nd Gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of the 2nd gen is much smaller then the 1st and the bass on the speaker is much better. Priced accordingly for speaker\smart comparable in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds coming out sounds almost as good as a high quality speaker. Covers serval rooms well with sounds we have purchased 2 so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great product and very easy to use. Compatible with my other Alexa devices not to mention thermostat, alarm, roomba and so much more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound have two of these paired together for left and right channels and it works great. Light bulb was a good addition too.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short & Sweet - For what it is, this device is amazing. Performance is quick, audio is great, and the built-in Zigbee hub works quite well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Having a blast with our new device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa was easy to use, just plug in and start using. We still want to get some of the other wireless devices so we can take full advantage of her capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responds to what I ask, Amazon music has some specific songs that are not available for regular customers but I usually play station mixes so it works out fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alexa

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Alexa. Can't wait to purchase the new generation, our grandson also loves Alexa, we bought him one "ONLY" for music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for preteens to 18 years old. It still helps with homework as well as college. Not to costly. Thes kids love them!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the extra cash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were on the fence about choosing the plus version, but the feature that tells you the rooms temperature and the upgraded sound for music was well worth it.

    I would recommend this to a friend