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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,365 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good, sounds better paired with a second one to receive stereo sound. Bluetooth connectivity and aux input/output .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Christmas Made Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to control Christmas lights since we had trouble coordinating window and outside lights. This solved our problem. Easy to use app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the previous gen echo plus, this was a good upgrade, was able to utilize the built in thermometer as a sensor for my thermostat which is a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound in redesign

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the previous generation echo and now purchased this one to pair with the sub woofer and the sound difference is tremendous highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an alexa for mother's day as a gift. The recipient was hesitant to use at first, but has enjoyed how easy Alexa has been to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad that I bought the Echo plus and not the less expensive version. Alexa can hear me from other rooms in the house and the sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all my amazong echo’s. Have them throughout the houae. This one in white is pretty. Sound quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with this speaker and the great things you Alexa.. The speaker's loud but crisp clear sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad, but not a huge step up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the original Echo Plus and honestly I didn't find a significant improvement in sound quality. In fact, I think the original Echo Plus has better projection overall. But that is just my opinion. I don't think there is as big of difference as in say, stepping up generations with the dot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tool for seniors!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother-in-law has loved this gift. Easy to use! It was a breeze to connect to the smart bulbs and to a DOT. I would totally buy it again!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Smart Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been skeptical on getting smart devices for our home. So glad that we tried this, we love it! It's great to play some music!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up the speakers on the echo are better than previous generations and the lights are a great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    If it wasn't for the light, I'd give 5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the Echo Plus 2nd gen to my home to help control lighting in another room. The sound is deep and very rich for such a small speaker. I'm very satisfied. I'm using the light but after setting it up, there are many more brands that do the same and more for a much more reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Alexa! This thing is great for turning out lights on an off and for our kids to listen to their favorite songs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love My Echo Plus!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my new Echo Plus - the sound quality is way better than the Dot. And I love being able to ask Alexa to turn my lights on and off!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALEXA knows it all, practical and very convenient if you are looking for any biography weather report and even to manage lights and locks in your house.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. We now have smart bulbs and outlets to go with it. We also bought a NEST Thermostat to compliment the scene. Alexa, Take a bough!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and very user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. After downloading the app it was easy to use and fun to be able to program and personalize your own sayings and responses.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better sound for music then the Echo dot and the mics pick up sound better too. Nice that it can tell the temperature of the room its in as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    In love...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe I waited so long to buy this little gadget.Its changing my life every day. It does everything as described and then some.Great product.

    I would recommend this to a friend