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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,365 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My grandson loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful, easy and wonderful addition it really comes in handy excellent gift

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Echo Plus 2nd gen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use along with a few echo dots in the house and they were easy to set up and work well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    fun

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still tryin to find more ways to use it but controlling light and playing music for now

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best made echo, the sound quality is phenomenal. I highly recommend this echo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Smart Device!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding... Use it every day. Good sound quality for playing music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big audio improvement over Echo 2nd-gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you care about audio quality, it's a no-brainer to drop an extra $50 on the Echo Plus (2nd-gen) over the standard Echo (2nd-gen). I have a stereo pair, and it sounds nearly as good as a pair of Sonos Ones (close enough for me). I bought but returned an Echo 2nd-gen, and its audio sounded muffled and thin compared to a single Plus. As a bonus, you can use it for primary Hue-lights control without a hub.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is so cool turns on lights talks to me love the music and anwsers all of my question

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it came with the light bulb. They both work perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this helps out alot. the kids love that she tells story

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great resource

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person recommended this to my husband. Easy to set up and he uses it frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First time owner GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was very easy to set up. The item looks so nice in any room, my wife loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Great smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm - connected it to snart plug and bulb. Planning to integrate more devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Even the children can operate it because it is simple and fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and responsiveness of alexa is superb totally recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for a really compact package. Very solid build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Echo plus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So reliabl. Almost all my snart devices are controlled by it.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No idea why it took so long for me to buy it. Really great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Alexa is so much fun! So easy to set up and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great smart speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent for a smart speaker. All the other features are well known.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very pleased with the product. It makes our home feel like a new smart home.

    I would recommend this to a friend