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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,365 reviews
  • Rated 5 out of 5 stars

    Great toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Plus does have a "smart hub" that uses Zigbee to connect to various smart home devices. HOWEVER, the Echo Plus can only utilize the PHILLIPS HUE system in a limited capacity. In order to get full use out of the HUE bulbs, you still have to buy the HUE BRIDGE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fun and educational

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas present for my sisters family but I had to try it out first to see if it would be useful in their home. I had so much fun with it and learning all the other things it can do, I went and bought myself one as well (Merry Christmas to me! Lol)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    First device of this type. Still learning.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was easy to set up and have started using it, but have just touched the surface of what it can do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa is listening

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great item, but be careful what you say around it or what your watching.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good volume, difficult to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker has a good volume to it but the app isn’t very user friendly and it’s very slow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 4 out of 5 stars

    Good Enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has the hub built in. It controls the lights and the Sony TV. Alexa is getting smarter every day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. The only thing I’d like to see is being able to disconnect from power to bring wherever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great sound but if you are looking to use these as a 2.1 stereo, I would suggest looking elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the features of the light bulb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very difficult to set up and after many phone calls we were able to connect Alexa to the Nest and the light bulb. We are very knowledgeable with technology and the iPhone. Be sure you turn off the place of privacy with the Alexa app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker is good. Lots of bass.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better than ultimate ears, which I wouldn't recommend. Only drawback is it's not wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    First Alexa Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this echo plus, good sound and the mics allow me to control it from other rooms in my house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gave as a Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift, they like it. They seem to be able to set it up with little assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup for a beginner like me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been curious about what’s a smart home, so I looked up a lot off different products and the best out there is Alexa. I must say it’s awesome. Everyone I leave the house I can make sure my animals have light and security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful to an older generation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally got the Echo Plus simply to play music. It does that easily but for a 66 year old man who is a bit forgetful, Alexa’s reminder feature is well worth the cost of the device. It is like having my own personal assistant.

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 4 out of 5 stars

    Good device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid unit, but could stand a firmware update to make it more responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I like that it has a hub built into it for Phillips hue

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Kids enjoy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are having fun with this, great Christmas present. Hope life of unit pays off the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love having this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still trying to get it to do other things. trying to learn all the things we can do with alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t realize we wanted one till we had it. It does more than you would think! Things I didn’t even think about when purchasing! My son’s phone was broke, and I needed to reach him while I was out—no prob with this device!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Does what I want it to do.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of the speaker is quite good. It looks good too.

    I would recommend this to a friend