Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,365 reviews
  • Rated 5 out of 5 stars

    Alexa Rocks!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend had an Alexa and she talked so highly about it that I went out and bought one myself and it’s just so convenient and if so many things I still don’t know about but love to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo! Alexa can do so much if you take the time to do the research on all she can do! The games she can play are fun when you're bored! Very handy to have around the house!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improved on last year’s model

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better audio quality and it is well made plus it looks good.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Wish more products like nest we’re compatible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo Plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa are you ready for my household. We ask a lot of questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So don’t be fooled because of its size

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this small little speaker because it fools us it has a good loud sound . So don’t be fooled because of its size

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Getting use to it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent. Nice to be able to carry it around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift. The value was very good. Recipient was very pleased with the gift and said they would replace what they currently had with this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good Sounding Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from the Echo Dot Gen 2. Much better sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my living room. Loved it so much I bought 3 others for different rooms. Would Like it to be a little louder but still amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo Plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product with good soud and functionality. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great resource for needed information. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great setup was easy and does as it's advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had long wait but service was work it. No hassle given.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for hudband

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a birthday gift for my husband he absolutely loves it. We've even bought a mini version for our bedroom and extra light bulbs for the entire house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Smart Speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a diehard Apple fan. We tried the Home Pod system, but it just could not compare to the features of the Amazon Alexa. We now have one in every room in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. I was nervous to buy it but I’m glad I did. The volume is great and she listens to everything I tell her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great household partner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is reliable. Love how my home is slowly becoming more convenient and I look forward to adding more options such as the ring and outdoor surveillance

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Happy parents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave for gift to parents. They love it great sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    D

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Posting of content in exchange for compensation of any kind including the receipt of free or discounted products other than through the verified Best Buy Tech Insider Network program, or posting reviews on behalf of the manufacturer of the product being reviewed.

    I would recommend this to a friend