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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,365 reviews
  • Rated 4 out of 5 stars

    Just what we were looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for home automation. Works very well with the light bulb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and reliable product. Used in living room for music entertainment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great purchase it’s wonderful and plays all sorts of music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning what this device can do and how much control I have with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fun and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was everything I thought it would be the light was a nice bonus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds great for music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was good and the product was exactly what I wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend for the home for everyone. Great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart speaker.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the way this smart speaker works, it does a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mostly positive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has excellent hearing and nice speakers, but still has a lot to learn.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    did not know i needed $9.99 per month to listen to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it but did not know there are added costs to play our music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to set it up, so complicate. I'm not recommend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but the Dot works as well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe just get Echo Dots unless you really need this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Great deal during black friday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but hub not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You still need the Philip's hub to manage all the hue bulbs functions. Alexa can turn on and off and change colors, but there are cool things the you have to have the hub with in order to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have issues getting it to work apps on other devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Works well. Using with Amazon products/etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish that the additional equipment came with it to use the bulb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good start on a Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice starter tool to get my some of my home devices voice activated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we really like our Echo Plus. Still learning all of her skills

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smart speaker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker better than the Google smart speaker

    I would recommend this to a friend