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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,365 reviews
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working on learning program. I feel it will meet my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice features but WiFi must be working for the best results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first alexa the only thing we can't get her to control the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice oroduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the product at this time. Product works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with my new echo. Even the kids are enjoying it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile with news, music and in home commands for lights

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo and lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around good units. If your into these types of products

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item. It is good. It has worked well for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Alexa, she understands me, even tho I have accent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but only if you have time for make the setup of it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product recommendations for everyone , love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm pleased with the unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another Alexa device, which I am pleased with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa! She wakes me up with a great quote!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited initial abilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was excited on purchase.....but this has proven itself to be less than stellar...very limited initial startup powers....it needs to do more than act as a voice operated light switch....or turn on music......sorry will not recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love ALEXA but was not given the light bulb :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you however a bit of a problem ... I didn't know I was to get a light bulb and although I love ALEXA.... I was not given the light bulb :( Please let me know how to get one :) Thank you :)

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Unresponsive after only a year of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite a year of near-perfect use, it became finicky and occasionally unresponsive right as the warranty expired.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works alright, music level is pretty good for an apartment. Sometimes you have to repeat yourself a few times to get her to work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shannade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still cannot figure out how to use it. I find it annoying . Just sits there and collect dust.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stop spying on us.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the spying Amazon does on you but the device is good to use for home automation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    don't buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very poor listening sound is good but don't recommend buy it.

    No, I would not recommend this to a friend