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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,365 reviews
  • Pros mentioned:
    Smart home hub

    Rated 2 out of 5 stars

    Okay buy google home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice awesome because of the built in hub but nothing special. Get google home dummy

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hard a hard time connection too any of my apple products .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lot better than then first generation but I have trouble getting the hub to connect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to set up but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo plus is as simple as can be to get going but its still not linking to the Hue lights

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No input jack, I will love to have two devices pairing at the same time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Same Ol Same Ol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like any other speaker of this brand, just a little more advanced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun interaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a fun interactive platform and good for controlling smart lighrs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly as good as I thought it would be. Could be better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought the Echo Dot so we kept that and returned this item

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not used to talking to these things.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finding I have to think like a machine. Not sure I like that...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t explain or give a good answer to respond to low

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I also purchased a labtop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgetting my purchases is not a good thing best buy.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    no

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't easily meld with other smart devices. they each still need their own apps. too much hassle and busy work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Alexa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as the lamp I purchased. Could not get it to connect to the other devices which it was purchased for.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Wasn’t good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker kept disconnecting in one day so i had to return it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ok as a smart hub but the music doesn’t sound as good as apples HomePod and I could not use as a speaker for my tv

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound quality at higher volumes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course it works flawlessly with Alexa. I returned it for a Bose smart speaker and it was worth the extra money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy for music

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you listen to any music that isn’t a mainstream studio album, she is terrible. She cuts you off before u finish speaking a search term and you can’t even have a conversation with her. It’s like Bezo’s didn’t even try. All she is good for is historical or cultural reference points and the weather.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker started to pick up interference and the sound was cracking after about a month of use so I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bridge could not be made to function by amazon tech support

    No, I would not recommend this to a friend