Customer Ratings & Reviews
- Model:
- B0794LMHLY
- |
- SKU:
- 6287972
Customer reviews
Rating 4.8 out of 5 stars with 1365 reviews
(1,365 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good sound, could use additional input
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound in a compact design. I would like to see a audio imput option to be able to connect an external sound source.
This review is from Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal
I would recommend this to a friend Rated 5 out of 5 stars
Best Smart Speaker you can buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had mine for about 1 month. It has been great. I've played around with Alexa, and she is so much better than Siri (On my phone), Bixby (On my watch), and almost as good as my Google Home. I prefer this over any smart speaker, and I use it to control TVs (Samsung), Lights (Philips Hue), my doorbell (Ring), and my security cameras (Also Ring).
This review is from Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
A Most-impressive Speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I have replaced this gen 2 speaker in my office with a new model (Echo gen 4), I continue to use this one in my slightly smaller meditation room at the other end of the house. It gives voice activated, room-filling sound that's perfect for that room. Much better than the Echo gen 3 Dot it replaced.
This review is from Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set-up. We love our Alexa, it makes life fun.
I would recommend this to a friend - Cons mentioned:Responsiveness
Rated 1 out of 5 stars
Doesn't listen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I am extremely disappointed. I started with a Dot 1st Gen and Loved it so much that I bought the smart bulbs. I decided to upgrade and ended up buying this Echo and also the 2gen Dot. I hooked them up and thought everything was good. Welll I've been having issues with the newer gen not responding to me at all. I literally have to be within a couple inches of the echo or dot for it to hear me. I only have this problem with the 2nd gen. I moved my old dot to a different room and it listens and responds better then these 2nd gen. I plan to return it if I still can. I have family who has the 1st gen and its so loud and you don't have to be so close to it. Honestly this one is a downgrade.
This review is from Amazon - Echo Plus (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal
No, I would not recommend this to a friend