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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 2090 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers consistently note the amazing sound quality and ease of use as major benefits of the Echo Pop. The size, design, and price are also appreciated by users. However, some customers have reported connectivity issues, and a few desire a rechargeable battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,090 reviews
  • Rated 5 out of 5 stars

    Cool Gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying this little gadget! So much that I bought a few others for the kiddos! There are so many useful functions with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Addition to the Echo Line

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Amazon Alexa item I find completely fulfills my need for a smart speaker and interactive device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like shopping at BestBuy because they are trustworthy and the quality products are always there. Nice buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is a fun helper!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Echo Pop. Asking Alexa to turn the TV on and off and to find programs for us is fun. She is very responsive!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garland

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an Amazon device. But this is the stuff. I got 2 and fell in love with this thing Great for music,making calls .etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s the best product i love it ill buy more of this

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not crazy about it. I've tried everything to hook it up, but I don't understand the app instructions.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi NancyH,

      Thank you for taking the time to share your feedback about the Echo Pop. We're sorry to hear that you're having trouble getting it set up and that the app instructions haven't been clear enough.

      We completely understand how frustrating it can be when technology doesn't connect as easily as expected. Setting up a new smart speaker should be straightforward, and we apologize that hasn't been your experience.

      Here are some simplified steps that might help:

      Plug in your Echo Pop and wait for the light ring to turn orange
      Download the Amazon Alexa app on your smartphone
      Open the app and tap "Devices" at the bottom
      Tap the "+" icon and select "Add Device"
      Choose "Amazon Echo" and then "Echo Pop"
      Follow the prompts to connect it to your Wi-Fi network

      If you're still having trouble, we'd love to help you get this working. You can:

      Call Amazon Customer Service at 1-888-280-4331 for step-by-step phone support
      Visit Best Buy's Geek Squad for in-person setup assistance


      We appreciate your patience and your feedback. Getting started with Alexa should be easy, and we want to make sure you have the support you need. AmazonDevices

  • Rated 5 out of 5 stars

    Absolutely love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Works great got my smart lights connected to my eco pop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo pop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and responsive, I literally ask it everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bingo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little addition to my 10-year-old twin nephews' room! They love it. Great Christmas present

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement for the older Echo Dot.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo Pop is a capable little smart speaker. If you’re not looking for booming bass and want an inexpensive way to add Alexa to any room, the Echo Pop is worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat free

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free w tv purchase and put in bedroom. Cant beat free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as hoped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as I had hoped. Alexa has some nice features that integrate into Amazon prime. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A company for lonely people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for myself and this is for my elderly father. I think he will be happy to have a talking mate at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st encounter with A.I. it's fun to get answers. Still not fond of using the selected name to get it's attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this to my mom and she is extremely happy to have this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As good as you'll get for the basic model

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very responsive and is capable of most reasonable searches, but if you have "an accent", you might struggle a bit, but since it's the lowest of the range, you cant really expect more from it. Valid purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    echo echo echo echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another echo in the house. Now everywhere is covered. sometimes more than one responds - like it's an ECHO! HA HA HA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product better then the google nest mini no issues with it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came free with my purchase .i have been using it as speaker.

    I would recommend this to a friend