Customer Ratings & Reviews
- Model:
- B09WNK39JN
- |
- SKU:
- 6544302
Customer reviews
Rating 4.7 out of 5 stars with 2080 reviews
(2,080 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the amazing sound quality and ease of use as major benefits of the Echo Pop. The size, design, and price are also appreciated by users. However, some customers have reported connectivity issues, and a few desire a rechargeable battery.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very delicate, my niece dropped it once and it stopped working
No, I would not recommend this to a friendRated 3 out of 5 stars
Okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best but usable in small spaces if you need a small speaker.
No, I would not recommend this to a friendRated 3 out of 5 stars
No USB Power Option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This oddly does not have a USB power supply so it makes it less versatile
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello BrianK,
The Echo Pop is simple to use and set up. You simply plug in the device, connect to the internet with the Alexa app, and ask Alexa for the weather/music/news and so much more! Thank you for your feedback on the device, have a great day!
Rated 3 out of 5 stars
Alexia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio not updated but connects to the television perfectly and my ring cameras
I would recommend this to a friendRated 3 out of 5 stars
Could Be Better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have nothing wrong with the device. I wish it had better capabilities.
I would recommend this to a friendRated 3 out of 5 stars
Disappointing Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shape is kind of off putting, threatening to roll off the counter.
No, I would not recommend this to a friendRated 3 out of 5 stars
Amazon - Echo Pop (1st Generation) Smart Speaker w
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
I would recommend this to a friendRated 3 out of 5 stars
Speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker do the job when it connects to your phone on the ap.
No, I would not recommend this to a friendRated 3 out of 5 stars
I perfer a screen.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I perfer a screen. It was okay but those are my preferences
No, I would not recommend this to a friendRated 3 out of 5 stars
Speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be louder and better way to use. Could be bigger
I would recommend this to a friendRated 3 out of 5 stars
Speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome speaker love the Bluetooth speakers great product
I would recommend this to a friendRated 2 out of 5 stars
Three out of five failed in the first month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased five of these, and three of them have already required a factory reset in the first month. And once we figured out how to solve the problem of an unresponsive device, the subsequent two times were pretty fast… But obviously not ideal so quickly after purchasing.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello AaronO,
Thank you for your feedback on the Echo Pop. I am sorry to hear of the issues you are having with the functionality of the device. Here are a few troubleshooting tips for you to try to resolve the issues: 1. Check that your device has a strong internet connection. 2. If your device set up uses the Alexa app, please check that you have the latest version of the app. 3. Restart your Echo device-Unplug it from power, wait 30 seconds, and then plug it back in. 4. If none of these steps help or if you are having problems registering the device, reset your Echo device to clear up most issues. If you are still having issues with the functionality of the Echo Dot, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! Check that your device has a strong internet connection.
Rated 3 out of 5 stars
Alexa.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a person likes a lot of the tegnology. Anf enjoy that
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best, I prefer the HomePod by Apple but it works.
No, I would not recommend this to a friendRated 3 out of 5 stars
Eco pop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok, difficult to get started. But I like it. Just ok
I would recommend this to a friendRated 3 out of 5 stars
I dont need alexa spying on me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent used. Still in the box. I dont trust these.
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, good value, good performance, would recommend.
I would recommend this to a friendRated 3 out of 5 stars
I haven’t used it yet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used it yet. I am going to give it to my son.
I would recommend this to a friendRated 3 out of 5 stars
Unknown
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it as it was a free add on to my new TV
I would recommend this to a friendRated 2 out of 5 stars
Amazon Echo Pop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this added in to a recent purchase of Fire TV. Personally I find Alexa too invasive - the constant 'notifications' and attempts to sell me something from Amazon are not worth it. I know a lot of folks like it, just not for me. I don't need it to stream music.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback. I’m sorry to hear you are not happy with the Echo Pop. You can control what data is collected or how your personal data related to location, app usage, or device usage is used by managing your privacy settings. To update your privacy settings for your device, follow these few steps: 1. Go to Privacy Settings in Manage Your Content and Devices 2. Click Manage Settings 3.Review all available options to change yur privacy settings 4. Choose an action from the options available and confirm the updates. For more information on your privacy you can contact Amazon Customer service 24/7 at 1-888-280-4331. I hope this information helps, have a great day!












