Customer Ratings & Reviews
- Model:
- B09WNK39JN
- SKU:
- 6544302
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the amazing sound quality and ease of use as major benefits of the Echo Pop. The size, design, and price are also appreciated by users. However, some customers have reported connectivity issues, and a few desire a rechargeable battery.
This summary was generated by AI based on customer reviews.
Speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome speaker love the Bluetooth speakers great product
I would recommend this to a friendThree out of five failed in the first month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased five of these, and three of them have already required a factory reset in the first month. And once we figured out how to solve the problem of an unresponsive device, the subsequent two times were pretty fast… But obviously not ideal so quickly after purchasing.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello AaronO,
Thank you for your feedback on the Echo Pop. I am sorry to hear of the issues you are having with the functionality of the device. Here are a few troubleshooting tips for you to try to resolve the issues: 1. Check that your device has a strong internet connection. 2. If your device set up uses the Alexa app, please check that you have the latest version of the app. 3. Restart your Echo device-Unplug it from power, wait 30 seconds, and then plug it back in. 4. If none of these steps help or if you are having problems registering the device, reset your Echo device to clear up most issues. If you are still having issues with the functionality of the Echo Dot, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! Check that your device has a strong internet connection.
Alexa.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a person likes a lot of the tegnology. Anf enjoy that
I would recommend this to a friendMeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best, I prefer the HomePod by Apple but it works.
No, I would not recommend this to a friendEco pop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok, difficult to get started. But I like it. Just ok
I would recommend this to a friendI dont need alexa spying on me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent used. Still in the box. I dont trust these.
No, I would not recommend this to a friendDecent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, good value, good performance, would recommend.
I would recommend this to a friendI haven’t used it yet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used it yet. I am going to give it to my son.
I would recommend this to a friendUnknown
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it as it was a free add on to my new TV
I would recommend this to a friendAmazon Echo Pop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this added in to a recent purchase of Fire TV. Personally I find Alexa too invasive - the constant 'notifications' and attempts to sell me something from Amazon are not worth it. I know a lot of folks like it, just not for me. I don't need it to stream music.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback. I’m sorry to hear you are not happy with the Echo Pop. You can control what data is collected or how your personal data related to location, app usage, or device usage is used by managing your privacy settings. To update your privacy settings for your device, follow these few steps: 1. Go to Privacy Settings in Manage Your Content and Devices 2. Click Manage Settings 3.Review all available options to change yur privacy settings 4. Choose an action from the options available and confirm the updates. For more information on your privacy you can contact Amazon Customer service 24/7 at 1-888-280-4331. I hope this information helps, have a great day!
Echo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok.............................................
No, I would not recommend this to a friendEcho pop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume doesn't get loud enough to use outside in yard
I would recommend this to a friend- Cons mentioned:Privacy
Not even for free
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Free intrusiveness... Did not want it came with TV. Not planning to use. Why would anyone want the internet monitoring you more than they already do?
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Big Sound in Little Footprint
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute little gizmo that sounds good and works with Alexa.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi SharonF,
We are happy you are enjoying the Echo Pop! Its full sound is great for bedrooms and small spaces. Small enough to blend in and mighty enough to stand out! If you have any further questions on this device don't hesitate to call us. You can call Amazon customer service, available 24/7 for assistance! You can reach us at 1-888-280-4331!
Hope that helps
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt receive was shipped to the wrong address and im still waiting on a refund
No, I would not recommend this to a friendSwitching to HomePods
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok sound. Not as good as others. Replacing all Alexa’s due to Amazon spamming advertisements more often.
I would recommend this to a friend- Pros mentioned:Sound quality
Poor Pop-ularity at my house.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great but the wake up alarms would cut out immediately after they went off. Promptly returned it and bought a Dot.
No, I would not recommend this to a friend - Pros mentioned:Size, Sound quality
Good basic smart speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked the new Amazon pop up because I liked the second generation Amazon dot that I have had for several years because of how small and non intrusive it is, and this unit is now the smallest Alexa unit they make currently. They have white, charcoal, lavender blue,and midnight teal colors, I got charcoal, matches all my others, but all are not easily seen where positioned, so color was not important to me. The dot has gotten taller and round, and is slightlh bigger than this. That being said, the features across all old and new are the same, simple controls, basically volume up and down on the unit and a mute, but that's it. The upper volume limit is very adequate for a bedroom, but I have it in my larger rec room area in my entertainment center and it does fine there. I use it to stream football games and music at times and this fills in a gap I had between rooms. It connected into my Eero mesh network easily, and is now part of my 3 other Alexa units as "house music" grouo. I have my thermostat and several subscription streaming music services controlled by ALexa and all work well. The mic is responsive on this and appears to pick up commands well. I would reccomend this to anyone who wants a alexa and doesn't want to spend a lot but have all the features and a small footprint.
I would recommend this to a friend Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not give enough knowledge! About the product after I shared with the manager on what I was looking for! To assist with my Ring doorbell!
No, I would not recommend this to a friendstupid
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this little thing but I did allow me to come up with a funny sketch video
No, I would not recommend this to a friend