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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 2080 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the amazing sound quality and ease of use as major benefits of the Echo Pop. The size, design, and price are also appreciated by users. However, some customers have reported connectivity issues, and a few desire a rechargeable battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,080 reviews
  • Rated 3 out of 5 stars

    Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok.............................................

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Echo pop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume doesn't get loud enough to use outside in yard

    I would recommend this to a friend
  • Cons mentioned:
    Privacy

    Rated 1 out of 5 stars

    Not even for free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free intrusiveness... Did not want it came with TV. Not planning to use. Why would anyone want the internet monitoring you more than they already do?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Big Sound in Little Footprint

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute little gizmo that sounds good and works with Alexa.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi SharonF,

      We are happy you are enjoying the Echo Pop! Its full sound is great for bedrooms and small spaces. Small enough to blend in and mighty enough to stand out! If you have any further questions on this device don't hesitate to call us. You can call Amazon customer service, available 24/7 for assistance! You can reach us at 1-888-280-4331!

      Hope that helps AmazonDevices

  • Rated 1 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt receive was shipped to the wrong address and im still waiting on a refund

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Switching to HomePods

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sound. Not as good as others. Replacing all Alexa’s due to Amazon spamming advertisements more often.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor Pop-ularity at my house.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great but the wake up alarms would cut out immediately after they went off. Promptly returned it and bought a Dot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good basic smart speaker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked the new Amazon pop up because I liked the second generation Amazon dot that I have had for several years because of how small and non intrusive it is, and this unit is now the smallest Alexa unit they make currently. They have white, charcoal, lavender blue,and midnight teal colors, I got charcoal, matches all my others, but all are not easily seen where positioned, so color was not important to me. The dot has gotten taller and round, and is slightlh bigger than this. That being said, the features across all old and new are the same, simple controls, basically volume up and down on the unit and a mute, but that's it. The upper volume limit is very adequate for a bedroom, but I have it in my larger rec room area in my entertainment center and it does fine there. I use it to stream football games and music at times and this fills in a gap I had between rooms. It connected into my Eero mesh network easily, and is now part of my 3 other Alexa units as "house music" grouo. I have my thermostat and several subscription streaming music services controlled by ALexa and all work well. The mic is responsive on this and appears to pick up commands well. I would reccomend this to anyone who wants a alexa and doesn't want to spend a lot but have all the features and a small footprint.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not give enough knowledge! About the product after I shared with the manager on what I was looking for! To assist with my Ring doorbell!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    stupid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this little thing but I did allow me to come up with a funny sketch video

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Corded & Dated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I’d scored a nice portable speaker but it was corded and hard to be portable. returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing rewards

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never recieved item..at all was supposed to come with one of my purchases best buy never sent it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very annoying everything you have to do to be able to connect

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Thank you for your feedback on the Echo Pop 1st Gen. I am sorry to hear of the issues you are having setting up your device. Here are a few troubleshooting tips for you to try to resolve the issues: 1. Before setup, download or update the Alexa app in your mobile device app store. 2. Plug in your device. 3. Open the Alexa app . 4. Open More and select Add Device. 5. Select Amazon Echo, Echo Dot, Echo Plus and more. 6. Follow the on screen instructions to set up your device.
      7. If none of these steps help or if you are having problems registering the device, reset your Echo Pop to clear up most issues. If you are still having issues with the functionality of the Echo Pop, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! AmazonDevices

  • Rated 2 out of 5 stars

    Hack

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't even use it. It's too risky for connecting.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to connect to. Definitely not user friendly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total piece of garbage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a piece of garbage! Nothing positive to say about it. No wonder they were giving it away. I set it up which was a joke. I paired with my fire stick which completely screwed up my tv and then threw it in the trash. Seriously, not even having to use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Speaker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cute speaker. It connects to my Alexa app and shows up alongside my other echo device. It was an easy set-up. The microphone had a hard time picking up my voice, so it did not always respond when it was called. I had to pick it up a few times to get it to respond. The sound is very crisp and clear. I may need to move the speaker further away from my other echo speaker, which seems to be more sensitive. Its great having all speakers in one app. The device is a cute, odd shape that looks nice on the counter top. There is a light on the top indicating statuses, the status bar. It is light weight, and does not take up much space. The cord that comes with this speaker is white. I think it would have been nice to have a black cord to match the speaker. Not a deal breaker, but it would have looked better. I like the feature of having a microphone that can be turned on and off for privacy. This is so much better than the always on speaker. I plan to add more devices and make my home a smart phone. This echo pop is the perfect size to add to any room. So far, no complaints. This is an easy to use and set up devices. I plan to add more

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I was JACKED by best buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was suppose to receive this item for purchasing a TV. There were none available in store that day so it was suppose to be mailed to my address. NO SHOW! This item shows in my account. I blame this on the best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay Away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is subpar in comparison to the Echo Dot. The microphone doesn't seem to ever hear me unless I yell. Design is boring for a new Echo product. Unless it's free as a promo item; I wouldn't purchase.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello JermaineM,
      Thank you for your feedback on the Echo Pop. I am sorry to hear of the issues you are having with the functionality of the device. Here are a few troubleshooting tips for you to try to resolve the issues: 1. Check that your device has a strong internet connection. 2. If your device set up uses the Alexa app, please check that you have the latest version of the app. 3. Restart your Echo device-Unplug it from power, wait 30 seconds, and then plug it back in. 4. If none of these steps help or if you are having problems registering the device, reset your Echo device to clear up most issues. If you are still having issues with the functionality of the Echo Pop, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! Check that your device has a strong internet connection. AmazonDevices

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Little but mighty

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We currently have a fan in our master bathroom water closet that has an assistant built into it but it is very temperamental and works less time than it doesn’t. Since almost all of our lighting in the house is controlled by Alexa enabled products, we wanted to get a unit for the Master Bedroom. We wanted newer technology but nothing huge as we were putting it in our media fireplace. When I saw the echo pop I thought that it would fit in well. It gives us the ability to turn lights on or off in the house as needed so no more walking through a dark house to go from one room to another. Setup was very easy and accomplished within a couple of minutes. Everything you need is included. The only drawback was this has the actual plug in to an outlet kind of cord and I was hoping for a usb style so I could plug it directly into my media center. This would have allowed me to place it where I originally wanted to. Not a deal breaker but something to keep in mind as you do have to have a power receptacle close by. While it comes in multiple colors, we got the charcoal so that it would blend in enough to basically disappear in the original location but now it is on top in plain sight. It is kind of a cute looking little thing and much less bulky than the full-size unit I have and not as outdated as the regular dots. Just as with the other units you can use the Alexa app to change the wake word to a few others though it would be nice to be able to personalize the name rather than use one of the few they already have. Within the app you can also change the accent and language that the unit uses which is kind of fun to play with. Though being Irish I wish they had an Irish accent lol. The light that comes on is not overly obnoxious and can be adjusted as well. I like that I can talk in a whisper and it will pick up my commands. For such a small unit the sound is actually pretty good on it. I have had it read audio books as well as playing music or telling me the news… all of which were crystal clear and appropriate. Just as with the others you can link them together with others you may have to create a multi room speaker system. So while it is basically a smaller newer version of the same thing we are enjoying it and it works very well for our needs.

    I would recommend this to a friend