Customer Ratings & Reviews
- Model:
- B09WNK39JN
- |
- SKU:
- 6544302
Customer reviews
Rating 4.7 out of 5 stars with 2123 reviews
(2,123 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Echo Pop's impressive sound quality, user-friendliness, and compact size. Many appreciate its affordable price and attractive design, as well as the surprisingly loud volume for its size. While some users have reported occasional connectivity issues, the vast majority are pleased with the device's overall performance.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
I haven’t used it yet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used it yet. I am going to give it to my son.
I would recommend this to a friendRated 3 out of 5 stars
Unknown
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it as it was a free add on to my new TV
I would recommend this to a friendRated 2 out of 5 stars
Amazon Echo Pop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this added in to a recent purchase of Fire TV. Personally I find Alexa too invasive - the constant 'notifications' and attempts to sell me something from Amazon are not worth it. I know a lot of folks like it, just not for me. I don't need it to stream music.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback. I’m sorry to hear you are not happy with the Echo Pop. You can control what data is collected or how your personal data related to location, app usage, or device usage is used by managing your privacy settings. To update your privacy settings for your device, follow these few steps: 1. Go to Privacy Settings in Manage Your Content and Devices 2. Click Manage Settings 3.Review all available options to change yur privacy settings 4. Choose an action from the options available and confirm the updates. For more information on your privacy you can contact Amazon Customer service 24/7 at 1-888-280-4331. I hope this information helps, have a great day!
Rated 3 out of 5 stars
Echo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok.............................................
No, I would not recommend this to a friendRated 3 out of 5 stars
Echo pop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume doesn't get loud enough to use outside in yard
I would recommend this to a friend- Cons mentioned:Privacy
Rated 1 out of 5 stars
Not even for free
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Free intrusiveness... Did not want it came with TV. Not planning to use. Why would anyone want the internet monitoring you more than they already do?
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 1 out of 5 stars
Big Sound in Little Footprint
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute little gizmo that sounds good and works with Alexa.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi SharonF,
We are happy you are enjoying the Echo Pop! Its full sound is great for bedrooms and small spaces. Small enough to blend in and mighty enough to stand out! If you have any further questions on this device don't hesitate to call us. You can call Amazon customer service, available 24/7 for assistance! You can reach us at 1-888-280-4331!
Hope that helps
Rated 2 out of 5 stars
Switching to HomePods
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok sound. Not as good as others. Replacing all Alexa’s due to Amazon spamming advertisements more often.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Poor Pop-ularity at my house.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great but the wake up alarms would cut out immediately after they went off. Promptly returned it and bought a Dot.
No, I would not recommend this to a friend - Pros mentioned:Size, Sound quality
Rated 5 out of 5 stars
Good basic smart speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked the new Amazon pop up because I liked the second generation Amazon dot that I have had for several years because of how small and non intrusive it is, and this unit is now the smallest Alexa unit they make currently. They have white, charcoal, lavender blue,and midnight teal colors, I got charcoal, matches all my others, but all are not easily seen where positioned, so color was not important to me. The dot has gotten taller and round, and is slightlh bigger than this. That being said, the features across all old and new are the same, simple controls, basically volume up and down on the unit and a mute, but that's it. The upper volume limit is very adequate for a bedroom, but I have it in my larger rec room area in my entertainment center and it does fine there. I use it to stream football games and music at times and this fills in a gap I had between rooms. It connected into my Eero mesh network easily, and is now part of my 3 other Alexa units as "house music" grouo. I have my thermostat and several subscription streaming music services controlled by ALexa and all work well. The mic is responsive on this and appears to pick up commands well. I would reccomend this to anyone who wants a alexa and doesn't want to spend a lot but have all the features and a small footprint.
I would recommend this to a friend Rated 1 out of 5 stars
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt receive was shipped to the wrong address and im still waiting on a refund
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Midnight Teal
No, I would not recommend this to a friendRated 2 out of 5 stars
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not give enough knowledge! About the product after I shared with the manager on what I was looking for! To assist with my Ring doorbell!
No, I would not recommend this to a friendRated 2 out of 5 stars
stupid
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this little thing but I did allow me to come up with a funny sketch video
No, I would not recommend this to a friendRated 2 out of 5 stars
Corded & Dated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I’d scored a nice portable speaker but it was corded and hard to be portable. returned
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very annoying everything you have to do to be able to connect
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback on the Echo Pop 1st Gen. I am sorry to hear of the issues you are having setting up your device. Here are a few troubleshooting tips for you to try to resolve the issues: 1. Before setup, download or update the Alexa app in your mobile device app store. 2. Plug in your device. 3. Open the Alexa app . 4. Open More and select Add Device. 5. Select Amazon Echo, Echo Dot, Echo Plus and more. 6. Follow the on screen instructions to set up your device.
7. If none of these steps help or if you are having problems registering the device, reset your Echo Pop to clear up most issues. If you are still having issues with the functionality of the Echo Pop, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you!
Rated 1 out of 5 stars
Missing rewards
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never recieved item..at all was supposed to come with one of my purchases best buy never sent it
No, I would not recommend this to a friendRated 2 out of 5 stars
Hack
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't even use it. It's too risky for connecting.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not user friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to connect to. Definitely not user friendly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Total piece of garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of garbage! Nothing positive to say about it. No wonder they were giving it away. I set it up which was a joke. I paired with my fire stick which completely screwed up my tv and then threw it in the trash. Seriously, not even having to use it.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Size, Sound quality
Rated 4 out of 5 stars
Great Speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a cute speaker. It connects to my Alexa app and shows up alongside my other echo device. It was an easy set-up. The microphone had a hard time picking up my voice, so it did not always respond when it was called. I had to pick it up a few times to get it to respond. The sound is very crisp and clear. I may need to move the speaker further away from my other echo speaker, which seems to be more sensitive. Its great having all speakers in one app. The device is a cute, odd shape that looks nice on the counter top. There is a light on the top indicating statuses, the status bar. It is light weight, and does not take up much space. The cord that comes with this speaker is white. I think it would have been nice to have a black cord to match the speaker. Not a deal breaker, but it would have looked better. I like the feature of having a microphone that can be turned on and off for privacy. This is so much better than the always on speaker. I plan to add more devices and make my home a smart phone. This echo pop is the perfect size to add to any room. So far, no complaints. This is an easy to use and set up devices. I plan to add more
I would recommend this to a friend












