Customer Ratings & Reviews
- Model:
- B09ZX1LRXX
- SKU:
- 12006639
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Great item!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, simple to use, connected very easily. I like it better than the "dot". Bought another one very soon!!!
I would recommend this to a friendLove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have Alexa devices all over the house and I was excited to try this one. It works great and I use it everyday.
I would recommend this to a friendEcho speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift and they thought it was great...they set it up almost immediately
I would recommend this to a friendAlexa pop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband uses to listen to music in garage. Uses daily
I would recommend this to a friendKid approved
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids adopted this and absolutely love it. It’s so convenient for alarm clocks for my kids
I would recommend this to a friendPerfect for what i need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it in the kids room for bedtime music. Set them up on spotify sleep music and they are out in minutes
I would recommend this to a friendGreat for dorms
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for the dorm, I use the echo pop every morning to get the weather, and it wakes me up!
I would recommend this to a friendAlexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alexa has made my living room smarter. I thinking of getting some other products that are compatible with Alexa.
I would recommend this to a friendAlexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alexa is the best products ever !!!! It's the best help ever
I would recommend this to a friendAlexa
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alexa is the best products ever !!!! It's the best help ever
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this free with a tv purchase. Really comes in handy and can set it to control so many things. Love it!
I would recommend this to a friendEcho Dot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product! Not sure why there's a need to leave a review, but this purchase is my second echo dot
I would recommend this to a friendI like it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it as gift when I purchased the TV, I like this device, so useful…
I would recommend this to a friendBasic Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This basic Alexa does everything we need. Answers any question, plays any song and the alarm is great.
I would recommend this to a friendPerfect product for start smart house
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very versatile product and countless devices to use with
I would recommend this to a friendExcelent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product offered meets all my expectations, my home is already more technological due to this
I would recommend this to a friendEcho
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very handy i use it as my alarm clock for work in the morning and, it plays. Y relaxation music for bed
I would recommend this to a friendI use this on the crapper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I would recommend this to anyone who is looking!
I would recommend this to a friendIm going crazy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has me thinking im crazy my wife got this for her everytime she used it i would think she is talking to me but i ignore her but she keeps asking i finally answer her she tells me i know and go back to what i was doing then she starts talking again asking about something and im thinking i forgot something so i leave to the store and looking around trying to remember what i forgot she calls and tells me to pick stuff up so i glad she tells me i get home then she tells me it she was talking to it and i ended up at the store for 2 hours for nothing
I would recommend this to a friendAlexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not crazy about it. I've tried everything to hook it up, but I don't understand the app instructions.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi NancyH,
Thank you for taking the time to share your feedback about the Echo Pop. We're sorry to hear that you're having trouble getting it set up and that the app instructions haven't been clear enough.
We completely understand how frustrating it can be when technology doesn't connect as easily as expected. Setting up a new smart speaker should be straightforward, and we apologize that hasn't been your experience.
Here are some simplified steps that might help:
Plug in your Echo Pop and wait for the light ring to turn orange
Download the Amazon Alexa app on your smartphone
Open the app and tap "Devices" at the bottom
Tap the "+" icon and select "Add Device"
Choose "Amazon Echo" and then "Echo Pop"
Follow the prompts to connect it to your Wi-Fi network
If you're still having trouble, we'd love to help you get this working. You can:
Call Amazon Customer Service at 1-888-280-4331 for step-by-step phone support
Visit Best Buy's Geek Squad for in-person setup assistance
We appreciate your patience and your feedback. Getting started with Alexa should be easy, and we want to make sure you have the support you need.