Customer Ratings & Reviews

FUN! does all the things you are use to, plus perfect video. Use it on YouTube music videos, very intuitive etc. Pricey but worth it. No, you don’t need this; but, you’ll be happy you have it.

For my mother. This allows us to see eachother on video call without having I-Phones.

I call him swirly because he follows me around and makes sure I can see him or wait, he can see me. That is kinda creepy to some but I like the attention, find me a woman that will do the same thing and I will name her Alexa too.

Got this because it can track my movement, love it's tracking ability. Also, as someone who orders products from Amazon, I was able to easily track my packages.

Alexa does not pick up my voice on this device often so I have to basically scream I’m order for it to work. It also seems to lag at times and doesn’t always respond right away. The speakers on this are pretty good however so when it works, listening to music is nice.

It is the perfect gift and really useful. It can be confusing to set everything up and connect to it but once you get it connected it is very helpful. The only thing that I will say is sometime. It's a little slow when you try to drop in and different things like that, but other than that it's perfect

One of the cool feature is it follows you everywhere you go to. After a while it goes back to the normal position (you have to set it up). Great buy! Speaker though i feel like the older version is more louder and has more bass.

Super cool but, it's latest update is still really buggy. I own every version besides the 15 and compared to all of them, this one is the most... buggy.

I love this excellent it do everything you want it to do will recommend family and friends to buy it

Perfect for assisting my Mom- she tesudescalonebabdvthis gives us Ora e ofvmind.

Help keep the communication open to family members that are not always around there phone. Also helps with cooking ideas each week.

Depends on what you have purchased it for. My husband bought 3 of them for Mother's day so that we could keep in touch with our two daughters, one which was moving out of the area. Initially all seemed wonderful. Great picture and sound. I had loved the drop in ability with My Mom's 8 that I had added to my account last year but I was using the app on my tablet to drop in then. Fast forward to now having Mom's echo which is located in a nursing home with her, One of my daughters whom I share my Amazon account with and my other daughter who has her own account. My daughter with her own account can not drop in on me. When she tries dropping in on my device name she is automatically sent to my Mom. We finally diabled Mom's and it went to my other daughter's. It won't go to my device unless all other's on my account are disabled. Now what sense does that make? She has found out that she has the same problem so can not connect her Echo 5 device she had originally or when I call it, it goes to that little one instead of her big one that is centrally located. I have been waiting for over a week now for guidance from Amazon. This is a thousand dollars wasted if they do not figure this out. Customer service follow through with my first attempt was extremely poor and nothing every was solved. At least this second attempt I received and email update that states "still working on it". Now when researching this online I found that people have had this problem going back a couple of years at least. You would think that Amazon would have put something out there that says that you can not have multiple devices on one account and use the drop in feature. My Mom can not manage a phone so I had to open up hers under my account I believe. If that isn't true then Amazon has not gotten that back to me either.

Had it for 3 weeks. Loved it. Until it started glitching real bad. Rate it a 3. It it didn’t glitch it would be a 4 or 5

Couldn’t live without this thing! Constantly finding uses I didn’t know it had

We bought this for an elderly parent and it's an excellent communication device. Having it follow the subject is a nice feature. I wish we would have bought it sooner. The "drop in" feature is awesome.

Enjoying my new echo, allows me to use it with my ring doorbell and show me what is happening at home when I'm away. Works great to spy on my puppy.

Love my echo dot, I put it in my kitchen so I can listen to music while cooking or simply looking up a recipe. Also really great for quick add to my grocery list because I always forget to write things down.

I love this. It has so many features. I especially like the fact I can see from my ring door bell who is at the door. Plus you can talk on the phone on this device. It has so many features. I have not use them all yet.

Doing all the things I expected it to do. Love watching photos displayed on the screen.

I’m in love with this product. It connects to my ring system and other Alexa and echo devices. I can make and receive phone calls.