Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $50.99
Clearance
The comparable value price is $249.99

Customer reviews

Rating 4.7 out of 5 stars with 1855 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Echo Show 10's sound quality and large screen size, finding it easy to use and appreciating features like its movement and camera. The rotating screen is also a frequently praised aspect of the device. However, some customers find the price to be a drawback and have noted occasional responsiveness issues with Alexa.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,856 reviews
  • Rated 5 out of 5 stars

    Excelente

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente producto, excelente producto, excelente producto

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Happy with my echo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this echo. I set it up at the kitchen, on the countertop, I use it while I am cooking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for our needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Some time Alexa doesn't understand or respond but overall this is a great product and very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compared to the previous ver display is very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it and it seams pretty good ao far no complains

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste your money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan, usually glitches and doesn't register commands well. I sent it back

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nope

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movement wasn't as smooth as depicted in ads, sound quality is decent. I don't like alexa as a smart assistant but was hoping this would change my mind. It didn't.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good choice, Hardware: great, Software: poor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons for purchasing this was for recipes. You can open one of the two browsers and get your recipe fine. The problem is that it goes into sleep mode and you have to request going back to the browser all the time loosing your place on the page. It does have a sleep setting. Turning it off does nothing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty Echo Show

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular echo show was faulty. We had to return it and then they replaced it with no issue. The new one worked without a hitch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device compatibility

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy amazon echo being able to connect with several other devices to create a smart home.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste the money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too big and bulky. I could'nt get Alexa app to recognize it so it never made it on the Alexa network. Wife hated it. Returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to make it do what I need.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very intuitive. You have to basically speak everything you want it to do an I have trouble remembering the voice commands.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad sound

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this. The sound turns off automatically I tried to fix it and it doesn’t work

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello GlendaP! I am terribly sorry that your sound just randomly turned off on your Show 10. This is not a typical expectation of this device for sure. There are a couple of troubleshooting steps that I would recommend. You could check to see if you have any updates that are stuck or needing pushed through. You can do this by swiping down from the top and navigating to Settings>Device Options>Check for Software Updates(or Install Update or Download Update if one is pending). This will ensure you have the latest software update that has addressed any bugs you may be experiencing. If this does not resolve it, you can navigate to the same screen and tap Factory Reset to reset the device to the beginning settings and allow you to reset it back up from the beginning. If neither of these resolve your issues, I would recommend contacting Amazon Customer Support at 888.280.4331 for further assistance. I do hope this helps get you to a more improved experience so you can begin enjoying your Show 10. Thank you for your feedback and I hope that you have an amazing day! AmazonDevices

  • Rated 1 out of 5 stars

    Returned item

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not work with my Android phone. Very complicated to use

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Brendab,

      We are sorry you were having difficulty with the Echo Show 10. We are happy to help with the set up process and troubleshooting if you have not returned the item yet. The Alexa app is required for set up along with a strong Wifi connection and password. The Echo Show 10 is compatible with both Android and Apple products, as this has nothing to do with why the device would or would not work. Please call us as we are happy to assist.

      Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331 for help!

      Hope that helps! AmazonDevices

  • Rated 1 out of 5 stars

    Stick with Apple if you want video conferencing

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because a friend of mine bought one. I don’t know why because my Apple FaceTime works perfectly. This does not work , it freezes it stutters. The camera is on the side therefore you can never stand in front of it and be in the center of the picture.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Occasionaly Alexa figures out where I’m at. Mostly says bumped. Don’t wast your money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Huge stand

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the purchase after opening it. It was way too big. The pictures did not show the huge stand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible. Don't waste your money...

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. It's very glitchy. I got it mainly to watch my house but that feature does not work at all. The screen freezes and it rotates even after I put settings not to turn with me. I have had this for 24 hours and I just don't like it. Hopefully Amazon will do better in the future. This will be going back to best buy. Totally not woth that kind of money at this time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good item great price on Black Friday

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item at great price. I would recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great christmas gift

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great product for a Christmas gift.

    I would recommend this to a friend