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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 614 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Echo Show 15's large screen size, ease of use, and the inclusion of Fire TV, citing these features as significant advantages. Many appreciate its organizational capabilities and the convenience of Alexa integration. However, some customers express dissatisfaction with the limited widget options and the high price point. The lack of a user-friendly remote control was also a point of concern for a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 614 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Perfect Size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great option for us to have in or kitchen for cooking instructions or watching tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Conversation Piece

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An instant conversation starter when guests are visiting. Used daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Show 15 as a control panel for smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to the additions of the four of these within my smart home. It is an intercom system as well as a control panel for everything. I can pretty much control my entire house from these devices throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever bought and steal have it and still work very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to Great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Alexa worked with my existing electronics with no problems and is doing great!

    I would recommend this to a friend
  • Cons mentioned:
    Widgets

    Rated 2 out of 5 stars

    Cool idea

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool, but dont function much at all when trying to touch the screen. Also, you have to repeat request a couple times. Can’t change many widgets, so you see mostly amazon news/events. Not worth the buy.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi JordanBB. Thank you for your feedback on the Echo Show 15. I'm sorry to hear that you are having some issues with functionality. In regards to the touchscreen issues, please try the following steps to correct the issue: Press and hold the Mute and Volume Down buttons until you see the Amazon logo (about 15 seconds).
      When prompted, follow the on-screen instructions to set up your device. If Alexa is not responsive to your request then please ensure to move your device away from other speakers, or background noise.
      Speak naturally and clearly.
      Rephrase your question or make it more specific. For example, there are many cities around the world called "Paris." If you want to know the weather in Paris, France, say, "What's the weather like in Paris, France?"
      Try saying, "Did you hear me?"
      Unplug your device and then plug it back in. Make sure you're using the power adapter that was included with your device.
      Make sure you have an active internet connection.
      Check that your device isn't muted. The light indicator is red when your device is muted.
      For devices without a screen: press the Action button to see if your Echo device responds.
      To make sure that Alexa hears you, move your device away from walls, other speakers, or background noise.
      Speak naturally and clearly.
      Rephrase your question or make it more specific. For example, there are many cities around the world called "Paris." If you want to know the weather in Paris, France, say, "What's the weather like in Paris, France?"
      Try saying, "Did you hear me?"
      Unplug your device and then plug it back in.Make sure you're using the power adapter that was included with your device.
      Make sure you have an active internet connection.
      Check that your device isn't muted. The light indicator is red when your device is muted.
      For devices without a screen: press the Action button to see if your Echo device responds.
      To make sure that Alexa hears you, move your device away from walls, other speakers, or background noise.
      Speak naturally and clearly.
      Rephrase your question or make it more specific. For example, there are many cities around the world called "Paris." If you want to know the weather in Paris, France, say, "What's the weather like in Paris, France?"
      Try saying, "Did you hear me?"
      Unplug your device and then plug it back in. Additionally, for widgets, here are some different ways to add them to your Echo Show 15:
      If you know the name of the widget you want to add, say, "Add [widget name] widget." For example, "Add Weather widget."
      Open the Widget Gallery and select the widget you'd like to add.
      On Echo Show 15, swipe down from the top edge of the screen and select Widget Gallery. Select the widget that you'd like to add. If these steps do not help, and you are still having functionality issues you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful, thank you AmazonDevices

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 4 out of 5 stars

    Great smart display

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this daily in my kitchen. Must have for anyone that enjoys cooking

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Echo 15

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about it so far great picture when streaming. Working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Primarily bought this product in order to tie my home security system into, turned out to be more useful in the kitchen. Helps not only maintain oversight of our home, and children but added cooking class and movie device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to setup as useful, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Alexa device out there.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best Alexa device yet. I have it in the office and the display is amazing. I get compliments on it constantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as expected. Great quality. Great clarity. Will definitely buy again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it everyday

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, use it everyday, whole family uses it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues at all, it’s doing its work, have great speaker volume. I love to have video call with my family with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT GIFT!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've ever bought! No problems with syncing and picture is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome features, I bought 3 of them . I will need 5 more. I used them in 7m$ house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon does it again!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the show 8 prior to this and love it and replaced it with this item and I could not believe the majority updates and enhancements to this version of the product… Very happy with purchase..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has become apart of the family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful thinking it is so reliable. The visuals and the sound is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pa’s 81st birthday!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Keeps you connected and in touch eith ftiends and precious family. Perfect for so much!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Amazon echo 15.5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product helps with everything an give younthe answer you need when asked

    I would recommend this to a friend