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Customer Ratings & Reviews

Your price for this item is $68.99
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Customer reviews

Rating 4.7 out of 5 stars with 3196 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Echo Show (1st Generation) for its sound quality, ease of use, and convenient screen size, finding it particularly useful for video calling. However, some users express concerns regarding Alexa's responsiveness and the initial setup process, while others feel the device lacks certain features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,196 reviews
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for myself and two relatives to be able to video chat. Not really easy to use for that feature. Try the Facebook portal instead

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better. Still not bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for what it is. A process to set up smart home features or to use Alexa’s skills. Dosent support YouTube either anymore which is a bummer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased 4,at xmas. 1 would not power up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 4 echo show gen 1 to give out as xmas presents. One was given back to me as it would not power up. Others were working great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very distributing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to be able to control smart home also be able to video call me family. After months I can barely deal with it as an over priced alarm clock. With no answer the device pops and pops after a command or during music. Was told it would corrected in an update. Still it pops and I don’t believe it will ever be right it is really sad I bought 2 Echo shows. Amazon should be ashamed....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as an Alexa device and viewing arlo cameras but disappointed it won't connect to Sony XB60 bluetooth speakers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Realized that I dont really need something a phone can do. It's a nice size and all but the newer model looks much better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device. Good to enable drop in conversations. Some flash briefings. But overall still a little limited in effective use of video

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this echo smart speaker with Alexa. Love the FaceTime that you can do with family far away.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 1 out of 5 stars

    not a great gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my parents for Christmas so that we could video call each other and they are not tech savvy at all. they have still yet to figure out how to get this work and I went home to visit last week and tried pulled up the manuals and could not figure out for the life of me how to get it to work either

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when you were able to watch youtube but google has since took that away so dont know if I would recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but dated

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works decent but smaller screen than the Show 2. Had to add external speaker since sound quality was just ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product needs some updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product needs to get YOUTUBE back without it this really isnt a great product with it takes it to the next level!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is expensive. You can get Lenovo google assistant for 150 which has many features. Performance is not bad,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hearing about it at work sounded like something I would like. Ended up not what I wanted so returned it hassle free

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up returning this 1st gen echo show for a 2nd gen. 2nd gen is much better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It spies on me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. A little bulkier than the new ones but it serves it purpose of spying on me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She can not answer or find just about anything that I ask her. Also tells you stuff way different then you had asked. But most of the times she does play music for me. Except for a while I had asked to play 90's rock n roll and she only played Elvis

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A cool item but some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a lot of cool things but has been an absolute pain in the butt using spotify through this device

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Died twice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. It died and we received a replacement. That one does too. When it was working, it had really good functionality. There was one issue, when/if my WiFi goes down, the devise does not connect back automatically. We upgraded to the newest version and we have not had any issues with that one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to contact and manage elder mother but it does not have night vision which we would really like.

    I would recommend this to a friend