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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3196 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Echo Show (1st Generation) for its sound quality, ease of use, and convenient screen size, finding it particularly useful for video calling. However, some users express concerns regarding Alexa's responsiveness and the initial setup process, while others feel the device lacks certain features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,196 reviews
  • Rated 1 out of 5 stars

    Never buy Generation 1 products

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a waste of money. That is what happens when you purchase Generation 1 products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    qc bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    qc is really bad on this product and does not catch the voice properly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It won't turn on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Echo Show & it won't turn on tried getting help from Amazon. Got no reponse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality sucks. it's like listening to a transistor radio from 1965

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WONDERFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FROM MUSIC TO RECIPES TO PHOTOS, IT BRINGS WHATEVER YOU MIGHT WANT TO YOU.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, dim lit screen. Bulky compared to google. would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Echo show shutdowns

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 year of use Echo show shuts down automatically.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Echo Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't know many commands, is very slow and more skills need to be added

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this was not the right product for us to bulky

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My 1st Gen Echo Show is terrific and a great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo Show 1st Generation is a great device for anyone looking to upgrade their home's smart capabilities. The 10.1 inch touch screen display makes it easy to see who is at the door or watch your favorite video, all with voice commands. The sound quality is also impressive, filling the room with clear and crisp audio. In addition to its display and sound, the Echo Show also has a range of features that make it a must-have for any home. With the ability to make voice calls and send messages, you can stay connected with friends and family even when you're not at home. The device also works with a variety of smart home devices, making it easy to control your lights, thermostat, and other connected devices.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Returned a Nucleus for this gem and it is a beauty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a Nucleus device which was similar to this device but was not a great device and had a lot of bugs and did not do much so I returned it. This device is a masterpiece! Not only is it tied into the Alexa Echo universe, it can be used as an intercom throughout your house with other Echos and also can be used to view things and even call people that have Echo directly. It is an amazing piece of hardware and Amazon should be proud of themselves for developing such a beautiful device!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo; radically improved. There are accessiblity features I never expected, like gestures, color inversion and such. Now when I am bedridden my husband can check in without waking me, once we set up "drop in" feature. Screen is lovely- Sound is wonderful. So very happy I preordered!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo show

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this echo show. Staying in contact with family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    great smart device --

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good sound great picture. useful in so many ways.. easy to set up and use. still leaning all the great things it can do..easy to set alarm clock and timer. easy to play music from so many sources..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Alexa

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine in 2017 and it is still going strong! So is my mother's. We communicate on it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 shows and I am loving them. Them video flash briefing are wonderful and personalized. I don't have to keep my phone on me 24/7 to keep in touch with my closest family members; they can just drop in and I can do the same with the kids when away from the house. I made 2 more purchases immediately after to put them in my office and living room. I love the lyrics when music is playing and looking at the forecast on the fly. They are a must have for a modern home.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Better than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Google groupie, I had my reservations about this. Bought it to easily chat with relatives who just moved out of state. The video chatting feature is super simple and as clear as you can hope for, both audio and video. The smart assistant features are relatively easy to use, though I have not tried integrating it as fully as my Google Home. I also have found that the random news it shows you is a pretty good mix of today's events and random, weird, yet still interesting things that don't seem to be super targeted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great front stereo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Alexa display in the history of show displays.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    We love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't heard of a Show but a friend of mine told me about hers. We have two dots that we don't do much with but listen to music but I thought this would be a great addition to our kitchen. It's the perfect size for the counter top, we listen to SiriusXM while cooking, add to the grocery list and download recipes for viewing on the screen. I'm not sure what the 2nd generation does that this doesn't but we are very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it took the place off the echo in my bedroom.

    I would recommend this to a friend