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Customer Ratings & Reviews

Your price for this item is $68.99
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The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 3196 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Echo Show (1st Generation) for its sound quality, ease of use, and convenient screen size, finding it particularly useful for video calling. However, some users express concerns regarding Alexa's responsiveness and the initial setup process, while others feel the device lacks certain features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,196 of 3,196 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful display

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from the dot to the spot to the show. It just keeps on getting better. I love the feature of showing the lyrics when most songs play. Easy to use and looks great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but some issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this thing until it was time to go to bed. Although it dims, the lowest setting is still very bright--like sleeping with a flashlight in your face. I hope they make fixes that will allow the screen to dim more. Also, not crazy about having a camera connected to the Internet on my nightstand. If you cover it up, the motion sensor then won't work. The sound is OK--not quite as good as the non-screen Echo--maybe because it's not omni-directional like the regular Echo. My enthusiasm for this device has subsided quite a bit because of these issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa's my new best friend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I ever lived without Alexa! This Echo was so easy to set up and I love being able to listen to music by simply telling Alexa what I want to listen to. I really like being able to tell her to add things to my shopping list which I always seemed to leave at home when I wrote it down. I love Alexa's snarky sense of humor too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier...for once, a well-hyped product lives up to its billing. The setup was very easy and the product delivers as promised. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half I purchased this thing. My family enjoys it and it didn’t cost much.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless screen so why pay for it?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless, except as a regular echo and a poor excuse for video chat. I love my echo devices, bathroom, pool, kitchen, other places where I may need hands free, voice activated music and info. My wife bought me the 'newest, hottest' thing. I was skeptical but then thought I would use it to help on a project. Me "Alexa find videos on f450 drone" Alexa "YouTube is not available". Amazon won't directly sell chrome products, youtube won't play on echo show. Further testing shows the video call is more limited than iPhone or Android apps for video. So the most useful thing now is the same voice functions that my echos and dots perform. Unless I want to make all of my video calls and check the weather from a device I can move no more than 3 feet from an outlet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty great, but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit limited in what it could be. With the inability to use youtube, I can see a lot of people not wanting anything to do with this product. I use it as a screen to view what's happening at my front door, and at the same time it double as the living room Alexa device for voice control. If you can get it for the same price I did (100$) and have a front door cam, I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family enjoys Echo devices and the Echo show is a fun addition. One feature we enjoy is calling or dropping in. One member of our family does not keep his cell phone on (when at home) but I call easy call and check on him with this feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for almost everyone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my moms birthday, and it everything was great... until they proceeded to stay up until two am screaming in my house "Alexa, play 'Jonnie be good!'" Would recommend for someone who will use this responsibly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Less than useless. Doesn’t work with CloudCam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than useless Does not work with Amazon CloudCam. I purchased this from Best Buy to allow me to monitor my two Cloud Cams from my kitchen. I am VERY tech savvy and have numerous Alexa devices but have been unable to get it to work. I tried installing and enabling the Amazon CloudCam Skill, made sure there were no new updates for the Show (the Show automatically updated when I first plugged it in). The final straw was when the tech support rep told me you can’t use the Show with the CloudCam—and then was unable to connect me with someone who could actually solve the problem. Useless is no help; less than useless actually makes more work. The Echo Show is less than useless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have fallen in love with Alexa and gotten her for all our family. The calls are crystal clear. My only hope is that they add group calling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has been fantastic.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn't sure if this is something that I would like having in the house, but I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Fun to play with Alexa voice control.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not doing what I wanted it for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because they said it is compatible with RiNg.com Pro I purchased . ADS Made it seem like if doorbell rings it shows people at door ... IT DOES NOT ! IT Warns you and screen writes motion at front door... But you must say ALexa open front door . than it connects to ring.com slowly I might add and you have to press screen mic to communicate with front door ....the software TO CONNECT AUTOMATICALLY TO RING.COM IS NOT AVAILABLE YET SOMEONE HAS TO COME UP WITH IT ...they said they would let me know I like the item so I hope someone comes up with a solution and updates it without charging me for the upgrade. Like the new generation that does what it said the laST GENERATION WOULD DO

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money at all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about this. I actually bought it for my college kid. We set it up and he was concerned about privacy and honestly it doesn't understand commands and doesn't do much. You can only get Amazon content so he said his PC is more useful. He kept the fire stick I bought to go with it. I took it home. It's cumbersome even to find my Amazon prime videos and owned content. I put it in the guest room as an extra small tv. I like the shape and would like to have used it in the kitchen for you tube recipes but I guess Amazon and Google are having a fight. Not sure why, I think there should be more consideration for their consumers. I am sticking to my iPad for recipes. I am not a good returner or I would have returned it because I pretty much wasted a couple hundred dollars on this. My bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Christmas and it is already broken. Very disappointed in amazon and this product

    No, I would not recommend this to a friend