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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3196 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Echo Show (1st Generation) for its sound quality, ease of use, and convenient screen size, finding it particularly useful for video calling. However, some users express concerns regarding Alexa's responsiveness and the initial setup process, while others feel the device lacks certain features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,196 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great way to stay connected

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family lives in various places around the country, the Amazon Show allows us to drop in and chat casually and stay in touch. The picture and sound quality is great and is really easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    full of useful info video screen is great easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the amazon echo great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great touch screen and amazing sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I needed something bigger than the Echo Spot, this was perfect. YouTube videos show up large enough to read lyrics or follow a recipe. The sound is about the same as the Echo Plus, which is good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like video this goes along perfect ...a must buy

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the Alexa stuff and how it can connect to my phone. Plan on getting the door bell video stuff next.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited to get this!!! It is so much fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Video calling

    Rated 5 out of 5 stars

    Are use this every day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this in my kitchen when I’m cooking when I’m cleaning is just great listening to music watching movies where I need to call my sister and my niece or my mom is a great addition to the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Alexa Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so cool! Tell her anything and she does it, from reminders to adding items to lists, turning my lights and TV off/on and I'm sure so much more! Every day I learn something new that it can do!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great Amazon product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had one of the Echo Show units since they first came out. I bought this unit as secondary unit to put at my parent's house so they could video chat with my kids, as well as with me when I am traveling. What is really nice is that I travel internationally and the app still works all over the world. So I am able to video chat no matter where I am. It even works in China, which is great since China blocks access to Google, Facebook, and other social media. This makes it very easy to check in and say hi without incurring any international calling fees.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much. It is super fun and fun to play with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than Echo but not really that powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after speaking with a friend and before doing any of my own research. In short, the Echo Show is good at what it does but it seems pretty limited. It can't show maps. It can't display web pages. It can play music, videos and answer questions though. I can't downgrade my rating because I didn't do my homework but make sure this is what you want before taking the plunge. I find that it does what I want most of the time so I'm happy with that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A great upgrade, but surpassed by the newer models

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original echo, echo dot, and this echo show when it was released. I've been happy with all of them. Since purchasing this I have also added a 2nd generation show and one of new smaller shows. I think there are things that Google does better, but overall my family finds Alexa to be more enjoyable to use. We are heavily invested in various smart home ecosystems, and the Amazon platform has been more stable and consistent for us. Most of my family has the 1st gen echo show and we message and video chat regularly. It has been easy for the grandparents to use. Sound quality is reasonably good. I wish that the touchscreen input speed was faster. The screen is nice for info and videos, but interacting with it, it seems like the show is a bit underpowered. But, it is a voice assistant, so we don't interact with it by touch very often. Overall, I'm happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and fun to play with - great gift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture. Been using as a baby monitor. Still new to Alexa so still learning what she can do

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what is says it will do. Video is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    9the screen doesn't show as much as I thought it would but it works great and the speaker seems good on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Works like Echo pod, only better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It not only gives information, but has pictures and words on screen. Fun to listen to music. Acts like a tablet with the touch screen. Makes video calls with good picture and sound. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    A display adds so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I decided to purchase a Show to go along with my Echo Dot. Having a screen is such a helpful feature. Text is large and easy to read. Streaming songs are easy to identify and “thumb up”” and add to playlist. I’m excited to get an Echo Show for some close family members and video conference with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Echo Show because of the display and am not disappointed. The Echo was purchased for somebody as a gift but this was purchased for me and is working great. The only thing that I am disappointed with is that I have to go through Bluetooth to play my music which is on iTunes. The display is also very vivid and clear.

    I would recommend this to a friend