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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3196 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Echo Show (1st Generation) for its sound quality, ease of use, and convenient screen size, finding it particularly useful for video calling. However, some users express concerns regarding Alexa's responsiveness and the initial setup process, while others feel the device lacks certain features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 3,196 reviews
  • Rated 5 out of 5 stars

    Love the Echo

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo was a great purchase. Easy to set up and to use. The quality was exceptional and reception perfect. We enjoy it everyday. Use the timer daily while preparing food. When we need information we ask for the answer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work ok. Ease of use. Don't know what else to say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicest Echo to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have every release of the echo products, and I can say that the display on this unit really is a game changer. Being able to visually see recipes, lyrics to songs, weather forecast, etc. is a nice addition to the Alexa echo family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    works like it should still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is much better than previous items. enjoying

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to be able to help do household work

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    really neat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bit difficult to set up, but it is amazing. Love the screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Akexa...who's the best PA on the market?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about the Echo Show that hasn't already been said/written!? I love mine and recommend everyone should get one! A lot of skills plus the screen to watch whatever you're asking about makes it all the better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is my new friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. There are so many great features. You can ask her questions about just about anything. No need to go to your computer or phone to get answers. The music library is extensive--all you have to do is ask.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lot of potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little putsy so far, but there are continuous updates that I think will make this a great device to stay connected with family. Bought a second for my dad. Who knows, he might replace his land line someday if this gets better. I do think our original Echo is a bit better at responding, but I enjoy this one in the kitchen /aka hub of the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good intro to the Alexa world.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of the older gen shows, it’s an addictive introduction to the smart home world of Alexa. I will be expanding the smart home over time based on the convenience of everything it offers. No more walking into a dark room with my hands full trying to fumble for the light. Just ask Alexa to turn it on for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use. I can now video chat with my parents in a different state. I know there are other ways to video chat, but my parents are over 70 and not as savvy on social media. They love their Alexa!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Echo Show. From playing your favorite music, to watching movie trailers, to video phoning friends and family. There are many more pros than cons. About the only con I can think of is I wish the screen was a little bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody enjoys this product. We use it to show each other things from my home to my daughters in Melbourne, Florida, keep a running shopping list that can be seen just by asking, and for both verbal and visual reminders of events.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was very excited about this and it’s and it works really nicely with visuals i.e. creating viewing and adding to my lists and weather but I really was hoping to view my recipes and use it for my Pinterest apps etc. but haven’t figured that out yet so really you can use you iPad and dot for the same purposes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT AT A GREAT PRICE. SERVES IT PURPOSE WELL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Toddler's Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this device, it's so cool to control everything with your voice. Even my 3 year old has started talking to Alexa. I have it in our kitchen and enjoy the news briefing during coffee every morning before starting our day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only download was very slow and echo show didn’t make it worth having as a stand alone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She knows all the answers. I’m used to speaking to her, i recently visiting a friend and said “Alexa “. And my friend looked at me like I was crazy. She doesn’t have Alexa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have but not as smart as Google

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned mine going on two years now with no issues, I have my security cameras connected to it and Alexa is excellent for any reminder among other things such as current news recipes and others she keeps learning as she goes on love it and would definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Features

    Rated 3 out of 5 stars

    An Alexa but limted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I am in different about this as I use it as a clock with a picture in background but other wise is pretty limited compared so would not spend the money if I was just looking for an alexa device but it does look nice where I have it so I guess it is ok.

    I would recommend this to a friend