Customer Ratings & Reviews
- Model:
- B0CDWWS127
- SKU:
- 11825961
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Pros mentioned:Screen size
Happy Wife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it!!! She has had a earlier model and loves the large screen and built in Fire TV.
I would recommend this to a friend I love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the 21" Echo Show smart display. I've been using Alexa Shows for many years now and really like the size of the 21". She assists me with all of my baking, cooking and reminders including for my pets heart worm etc.
I would recommend this to a friendOverpriced for what it is
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this installed for the past year. The software is a beta work in progress and there is an annoying Alexa widget on the main screen that can't be removed at all. As a Prime member, I'd like to have control over my screen and only display photo slideshows, but this device insists on including Alexa splash screens and other things I don't care to see. Overall, it's ok.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Rich! Thank you for your feedback on the Echo Show 21 and for sharing your experience over the past year of use.
I understand your frustration with the limited customization options, particularly regarding the Alexa widget on the main screen and the inability to display only photo slideshows as you prefer. Your feedback about wanting more control over your display as a Prime member is valuable and reflects an important user experience consideration.
Customization Options to Explore:
While the Alexa widget is part of the core interface design, here are some settings adjustments that may help optimize your display experience:
Photo Display Settings - Go to Settings > Clock & Photo Display > Photo Display to adjust slideshow timing, transition effects, and photo sources
Home Content Preferences - Navigate to Settings > Home Content and review available options to minimize certain content types that appear on your home screen
Clock Display Mode - Enable Clock mode (Settings > Clock & Photo Display) which provides a cleaner interface with reduced promotional content during idle periods
Adaptive Content Settings - Check Settings > Home & Clock Background to adjust what appears during different times of day
Fire TV Integration Benefits:
Since your Echo Show 21 includes built-in Fire TV, you can also:
Use the device primarily in Fire TV mode for streaming content, which provides a different interface experience
Set specific apps to launch automatically, reducing time on the home screen
Utilize the 21" Full HD display for entertainment purposes where the Alexa integration enhances voice control functionality
Regarding Software Updates:
Amazon regularly releases software updates that refine the user interface and add new customization features. To ensure you have the latest options available:
Go to Settings > Device Options > System Updates to check for the most recent software version
Enable automatic updates to receive new features as they become available
I recognize that the current level of home screen customization may not fully meet your preferences for a photo-only display experience. Your feedback about wanting complete control over screen content is important input for product development. If you'd like to explore additional customization options or discuss alternative solutions, Amazon Customer Support is available 24/7 at 1-888-280-4331.
Thank you for taking the time to share your honest assessment and for being a Prime member!
- Pros mentioned:Screen size
Great Device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the very large screen. I upgraded from the Show 15 and I am very pleased with that decision.
I would recommend this to a friend Christmas Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and very helpful in my scheduling my time each day.
I would recommend this to a friend- Pros mentioned:Overall performance
Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best products I have been an Alexa frenzy for years love all the products
I would recommend this to a friend Nice, but?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device once you get to know it it’s nice but when it comes to hooking up your security cameras or in the bedrooms or rooms, the camera will only run 10 minutes and shut off on the screen . you have to keep saying Alexa bring up the camera to get the camera going again. Amazon needs to fix it,you have to keep bringing it up every 10 minutes That’s too bad ,something to do with the cloud and cost, that’s what I heard ,if they fixed it, they would have a perfect device and make a lot of people happy
I would recommend this to a friend- Pros mentioned:Ease of use
Alexa view
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great! Very functional with so many options. Highly recommended!
I would recommend this to a friend Beautiful addition to kitchen my wife loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase great product quality and fast shipping and delivery time unbeatable price
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly better than I expected. Looks great in my office and love using it as my hub and assistant.
I would recommend this to a friend- Pros mentioned:Ease of use
Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with device. Easy to set up and display. Flawless funtionality.
I would recommend this to a friend Very happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super good quality in the video and really impresive response
I would recommend this to a friendAmazon-Echo Show 21
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thrilled with my purchased so far. It's the perfect size.
I would recommend this to a friend- Pros mentioned:Screen size
Best puechase ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man i love this echo show 21. This is exactly what my home needed.
I would recommend this to a friend Amazing experice when it comes to diplay.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the new display and the size seems to be working perfect for me. No issues and command ks quick and mo glitcjes. Photoframe ficntion is fantastic. Drop in camera feature is having great improvment. Biy it whej it had the offer. Also biy and after amdket stand if toubare planning not to out in wall. Coz in 2 years another oke will release and tou might be abke to change it .
I would recommend this to a friend- Pros mentioned:Overall performance
Happy customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy always smooth through purchases. Products are top quality!
I would recommend this to a friend Great buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Have it set up on our kitchen. Love how when we don't use it, it blends into the background and displays pictures.
I would recommend this to a friend- Pros mentioned:Overall performance
Better than before.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much more clear and crisp. More features added and newer camera.
I would recommend this to a friend Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Alexa. I can hear my music or watch show while cooking
I would recommend this to a friendAlexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, but sometimes is hard to configurate...
I would recommend this to a friend