Customer Ratings & Reviews
- Model:
- B0CDWWS127
- SKU:
- 6603338
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, incredible screen size, and ease of use of the Echo Show 21. The camera quality and technology are also well-received. However, some customers have expressed concerns about the app control and the remote.
This summary was generated by AI based on customer reviews.
Beat thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best gift to give to someone especially if the spend there time in the kitchen
I would recommend this to a friendWorth every penny
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must buy great set up for kitchen area. Well worth it!!!
I would recommend this to a friendI recommend this item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease of set up. Placed in kitchen for the whole family to use.
I would recommend this to a friendInteraction is wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the beta version of Alexa. Grands think it’s fun carrying on a conversation with her
I would recommend this to a friend- Pros mentioned:Ease of use
Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to set up and use, and my kid likes using it while in the kitchen teaching him how to cook
I would recommend this to a friend Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it. I can do alot of things with it plus build in alexa and all the apps.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it away as a gift to my parents and they are putting it to good use.
I would recommend this to a friendVoice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can do almost anything with my voice in my house with this.
I would recommend this to a friendGreat upgrades
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade for the Alexa series, updated technology and refinement are great.
I would recommend this to a friend- Pros mentioned:Overall performance
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have no issues with it whatsoever. Mounting was super easy to do.
I would recommend this to a friend - Pros mentioned:Screen size
Loving it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The size is perfect to see everything & Alexa is great!
I would recommend this to a friend Convenient and fun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love how convenient and fun this, it’s big enough to use as a small tv in the kitchen and bathroom. It gives me recipes to follow, doubles as a decorative piece i can have a multitude of backgrounds to fit any esthetic or feel. Do get it on sale not full price.
I would recommend this to a friendAmazon Echo show 21 Great Option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, everything was fine with the delivery
I would recommend this to a friend- Pros mentioned:Ease of use
Echo Show 21
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great improvement over the Echo Show 15. Easy to setup and use. Great video and sound quality good.
I would recommend this to a friend Show
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way it looks and the sound is perfect for my kitchen
I would recommend this to a friend- Pros mentioned:Screen size
Great for the Kitchen!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the screen is really nice and helps keep our household organized!
I would recommend this to a friend Kitchen aid must
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent assistant in the kitchen and great audio quality for songs while cooking.
I would recommend this to a frienda must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! very affordable for the family of any age!
I would recommend this to a friendOverpriced for what it is
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this installed for the past year. The software is a beta work in progress and there is an annoying Alexa widget on the main screen that can't be removed at all. As a Prime member, I'd like to have control over my screen and only display photo slideshows, but this device insists on including Alexa splash screens and other things I don't care to see. Overall, it's ok.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Rich! Thank you for your feedback on the Echo Show 21 and for sharing your experience over the past year of use.
I understand your frustration with the limited customization options, particularly regarding the Alexa widget on the main screen and the inability to display only photo slideshows as you prefer. Your feedback about wanting more control over your display as a Prime member is valuable and reflects an important user experience consideration.
Customization Options to Explore:
While the Alexa widget is part of the core interface design, here are some settings adjustments that may help optimize your display experience:
Photo Display Settings - Go to Settings > Clock & Photo Display > Photo Display to adjust slideshow timing, transition effects, and photo sources
Home Content Preferences - Navigate to Settings > Home Content and review available options to minimize certain content types that appear on your home screen
Clock Display Mode - Enable Clock mode (Settings > Clock & Photo Display) which provides a cleaner interface with reduced promotional content during idle periods
Adaptive Content Settings - Check Settings > Home & Clock Background to adjust what appears during different times of day
Fire TV Integration Benefits:
Since your Echo Show 21 includes built-in Fire TV, you can also:
Use the device primarily in Fire TV mode for streaming content, which provides a different interface experience
Set specific apps to launch automatically, reducing time on the home screen
Utilize the 21" Full HD display for entertainment purposes where the Alexa integration enhances voice control functionality
Regarding Software Updates:
Amazon regularly releases software updates that refine the user interface and add new customization features. To ensure you have the latest options available:
Go to Settings > Device Options > System Updates to check for the most recent software version
Enable automatic updates to receive new features as they become available
I recognize that the current level of home screen customization may not fully meet your preferences for a photo-only display experience. Your feedback about wanting complete control over screen content is important input for product development. If you'd like to explore additional customization options or discuss alternative solutions, Amazon Customer Support is available 24/7 at 1-888-280-4331.
Thank you for taking the time to share your honest assessment and for being a Prime member!
- Pros mentioned:Screen size
Happy Wife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it!!! She has had a earlier model and loves the large screen and built in Fire TV.
I would recommend this to a friend