Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 221 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the Echo Show 21 for its overall performance, with users noting its clear and crisp display. The incredible screen size and ease of use, offering many functional options, are also highly appreciated. However, some customers have reported issues with the remote's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 221 reviews
  • Rated 5 out of 5 stars

    Echo show twenty one.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best echo show yet.!!! It's so excellent with voice command and the a I of alexa is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo show 21

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love ❤️ it. Works perfect in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa 21

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new Alexa it's an update for my household.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Early Adopter Gripes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, my wife and I were looking for something that had more functionality than the Sky Calendar. There's not a ton of customization options for the calendar. The calendar widget is only a fraction of the screen and you can't resize it to make it bigger. The calendar doesn't have any color schemes or coding in list view. it would be nice to have more customization to the actual app so that you can cater it to your needs. It would have been nice to be able to rearrange the user interface to split top and bottom instead of only having side by side view. My decision is kind of split, i would recommend this for certain purposes but not others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Eco 21

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Eco Show 21, it has a wonderful display and works seamlessly with all my devices, including Ring and Apple devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!! 5 stars!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with my echo show 21! Sound/Picture quality is perfect. Fits nicely on my kitchen countertop. Glad I went with the 21 vs 15.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for my family needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Has all of the things i need like a calendar, shopping list, picture display and much more. The only thing i dont like is every so often the touch screen stops working so i have to unplugged and plug it back in.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazon Echo 21

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Amazon Echo Show 21 for a few weeks now, and I’ve got to say—this thing is a game-changer in my kitchen. First off, the screen is massive. At 21 inches, it's bigger than some monitors I’ve used, and it really shines when I’m following recipes, watching YouTube while cooking, or checking in on my calendar and to-do lists. The full HD display is bright and sharp enough that I can easily read or watch from across the room. The built-in Fire TV is a great touch. I wasn’t expecting to use this for serious streaming, but it surprised me. It runs all the major apps—Netflix, Prime Video, Hulu—and it’s become a second TV when the main one is occupied. Sound-wise, it’s good, not amazing. Loud and clear enough for podcasts or background music while I cook, but don’t expect deep bass or super rich audio. Still, for a smart display, it does the job well. Where it really shines is in the smart home and Alexa integration. I’ve hooked it up to my smart lights, Ring camera, and thermostat, and now I can control everything with a quick voice command. Plus, the big screen makes video calls feel more natural—especially with the camera auto-framing during conversations. A couple of small gripes: it’s big and heavy, so finding the right spot was a bit of a challenge, and it doesn’t come with a stand—which feels cheap for the price. You’ll probably want one to tilt it just right.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Loved My First One, Had to Get Another

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time purchasing the Echo Show 21, and that alone says a lot about how much I like it. My first one has worked so well that I decided to get another, and the experience has been just as great. The large screen is beautiful, clear, and easy to see from across the room, which makes it perfect for daily use. I use it for a variety of things like checking the time and weather, watching videos, making video calls, listening to music, and managing smart home features. The sound quality is strong and clear, and the display makes everything feel more interactive compared to smaller smart displays. Setup was quick and simple, and it integrates smoothly with other devices. I also love how convenient it is for reminders, timers, and staying organized throughout the day. It’s become something I use without even thinking about it because it fits so naturally into my routine. Overall, I’m very happy with this purchase and feel it’s a great value. Since this is my second one, I can confidently recommend the Echo Show 21 to anyone looking for a reliable, high-quality smart display.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family Organizer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for something to keep all your family appointments and activities organized, the Amazon Echo Show is the perfect thing. We bought this because using our old white board calendar got to be a pain and we eventually stopped updating it. The Echo Show is awesome because you can updated it from your Alexa app on your phone so it's easy to keep up to date while you're out and about. We love the Reminder and To-Do lists. We've even started keeping our shopping list on it. So glad we finally got this, we've been looking at it for about a year and finally decided to just get it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Echo Show 21! The screen size is incredible — perfect for video calls, watching shows, recipes in the kitchen, or even just displaying family photos. The sound is rich and clear, and Alexa is faster and smarter than ever. It’s become the centerpiece of our home. Whether we’re checking cameras, playing music, or managing smart devices, it does it all effortlessly. Highly recommend to anyone looking for a smart home upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    The Pinnacle of the Echo Show.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Echo Show 21 is beyond anything I expected. The features, ease of use and the new Alexa + is very useful and practical. Bought it for my wife and I to help organize appointments and tasks using the calendar. But, it does so much more and it’s very user friendly. I highly recommend this for anyone wanting to organize their busy lifestyle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is great easy to navigate, the screen size is awesome 21 inches. Would recommend to any one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Powerful Smart Display

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo Show 21” has exceeded my expectations in every way. The large Full HD display is absolutely stunning—bright, sharp, and perfect for watching content, following recipes, video calls, or managing daily tasks around the house. Having Fire TV built in is a huge plus, turning the device into a complete entertainment hub. Streaming is smooth, and the screen size makes it feel more like a small TV than a traditional smart display. Alexa integration is fast and responsive, making it incredibly easy to control smart home devices, set reminders, check calendars, and stay organized throughout the day. The sound quality is clear and well-balanced, and the sleek black design looks modern and premium in any room. Setup was quick and intuitive, and the overall performance has been flawless so far. This device is perfect for anyone looking to combine home organization, entertainment, and smart home control in one powerful display. ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Big Screen, Big Impact!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Echo Show 21 for my niece, and it’s been great. The large screen makes video calls feel more personal, and the sound quality is really good. She uses it for watching shows, controlling smart home devices, and even as a digital photo frame. Alexa responds quickly, and the display is clear and bright. Overall, it’s a solid device that does everything we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Echo Show 21

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen and easy to use i love this very much!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It's impossible to live without it.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to install in my kitchen, and since then we've spent more time looking at recipes, watching movies, and listening to music while we're in the kitchen. I didn't think this was necessary before buying it, but now I wonder why I didn't buy it sooner, it's so good. Plus, all our appointments are there, and Alexa reminds us and creates shopping lists. It's fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Alexa 21

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very versatile. Easy to use. Everything in 1 place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST ECHO SHOW! WOW!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this new Echo Show 21 which has become the main device/hub in my Alexa ecosystem. I can view and monitor all linked cameras and video doorbells. I can also control my smart doorlocks at the touch of a screen. The FireTV feature helps me catch up on my steaming lists while i prepare dinner. It is absolutely one of the best devices for Alexa users available! The sound quality is amazingly crisp and brilliant. Setup was an absolute breeze!

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Dear Miraj,

      Thank you so much for taking the time to share your fantastic experience with the Echo Show 21! It's wonderful to hear how well it's working as the central hub for your smart home setup.

      Your detailed feedback about the various features - from camera monitoring to smart lock control, and especially the Fire TV integration - is incredibly helpful for other customers considering this device. It's great to know that you're enjoying the sound quality and found the setup process straightforward.

      Thank you for being part of our Amazon device family and for such an enthusiastic recommendation! AmazonDevices

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Echo Show

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is absolutely thrilled with the upgraded version of her Echo 8, now the Echo 21. This latest model offers substantial improvements in various aspects, such as enhanced sound quality and an upgraded display that makes watching shows a far more enjoyable experience. One of the standout features is its ability to seamlessly stream popular apps like Peacock, Netflix, and Disney+, catering to all our family's entertainment needs. We’ve all found ways to incorporate it into our daily routines. Whether I’m catching up on a series while cooking dinner or my kids enjoy a movie during family time, the Echo 21 has become an essential part of our household. It also makes multitasking in the kitchen a breeze, allowing us to follow recipes and manage tasks effortlessly while staying entertained. Overall, it’s a fantastic addition to our home that truly enhances our daily activities.

    I would recommend this to a friend
Sponsored