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Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,257 reviews
  • Rated 5 out of 5 stars

    Great home hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for the entire family to use. Great home hub, will be adding more compatable devices to our home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter since I have one and enjoy it. Fun to drop in on each other’s households.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this in our smart home set up. We love Alexa. And the screen is bright and vivid. Definitely would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa in the kitchen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it...Alexa is very pleasant and knowledgable...use as a time timer when cooking and baking...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this show. It’s easy to set up and helped keep us close to our families across the country.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old speaker broke and I saw this on sale for Thanksgiving weekend. I use it practically everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 1 of these for parents as well as ourselves. Very nice to video talk when they are out of town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Bedside weather, Amazon Prime Video, games, Hue light control and much more. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the echo Show (2nd Generation) smart speaker with Alexa as a gift and I wasn’t impressed at all. It is limited to the information alexa can give you and most of the time it can’t answer your question and it ends taking you to something different. The only good things I can say is that the sound quality is good, but I would not recommend this product unless all you plan on doing is listening to music.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Robotic friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the smaller earlier iteration. I enjoyed it so much I purchased this one for a family member!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased fot wife for Christmas. She loves it. Can talk to relatives and friends in other states.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for doorbell and cooking help during dinner time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought if for my wife and she loves it. We placed it in the kitchen and she uses it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I just wish I could stream other things on it, but love the screen and what it does have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have it near our kitchen. Great for cooking recipes and any questions you need answered. It’s very loud for entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.....Everything that I need all in one. Great for families and providing entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Does everything I want it to do. Would highly recommend. I’ve bought this and the show 5 and love them both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Smart Home Even Smarter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expands my smart home capabilities. Able to do so much more without having to go to another room. More connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Show!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Alexa show. House is networked and they communicate. Love being able to call and check in and see what’s going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alexa & the Echo Show device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These units went on sale for Christmas so I purchased a few. Have a unit in basically every room of the house.

    I would recommend this to a friend