Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 1. Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 11. Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 12. Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 13. Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 14. Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • In The Lab: Hands-Free Party Prep video 1 minutes 08 seconds
  • BBY Overview - Amazon Echo Show & Blink Mini video 1 minutes 28 seconds
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • How to broadcast and drop in on smart speakers video 2 minutes 52 seconds
  • Tech Tips: How to use Amazon Alexa and Tile to find your stuff. video 3 minutes 01 seconds
  • Amazon Echo Show (2nd Gen) - Product Overview video 0 minutes 59 seconds
  • Entertaining with Alexa. video 1 minutes 31 seconds
  • Sengled Smart Lighting video 0 minutes 19 seconds
  • Echo smart speakers and Sengled starter kit with Dawn Lopez video 1 minutes 01 seconds
  • Echo Show (2nd Gen) and Honeywell smart thermostat. video 1 minutes 54 seconds
  • Amazon Echo Show - Cook along with Alexa video 0 minutes 41 seconds
  • Amazon Echo Show - Use it to make video calls video 0 minutes 24 seconds
  • Amazon Echo Show - Play music everywhere w/Alexa video 0 minutes 30 seconds
  • Amazon Echo Show - See who's at your door w/Alexa video 0 minutes 35 seconds
  • Amazon Echo Show - Use it as a digital picture frame video 0 minutes 43 seconds

Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal

Model:
B077SXWSRP
SKU:
6292547
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,257 reviews

  • Nice! Set needs to be simplier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! Wish the set up was easier. I had to get my to help me. Didn't know I couldn't call someone on the phone and have a conversation with my echo show. We have to figure this out

    I would recommend this to a friend

  • Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Amazon Alexa and this is a great addition to our home system. We use it in the kitchen to look up recipes

    I would recommend this to a friend

  • Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my show. I have Alexa in every room of my house and this is perfect for my living room.

    I would recommend this to a friend

  • Fun to play with

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for a great price! You really can’t beat the price for the quality you get in this product.

    I would recommend this to a friend

  • Amazing product!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and amazing pricing by Best Buy. Bought this during thanks giving and happy with it.

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend

  • Great buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it, the price was good easy to buy online no problem picking it up from the store in Irving tx...

    I would recommend this to a friend

  • Amazing Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is absolutely content with this purchase. It works great with the apps we installed, Hulu, Directv, Spotify.

    I would recommend this to a friend

  • Great sound and picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the kids love being able to see each other while they chat since they live in different states.

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend

  • Alexa

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should hear my grand child play games with Alexa, she also help with school work.....

    I would recommend this to a friend

  • alexa

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great my smart home stuff works perfect with it and for a quick answer its there

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and it was a great deal because they gave you free echo 5 and light bulb with it

    I would recommend this to a friend

  • This what you want...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what you want if you don’t mind the extra cost. Its integration with Apple Music was the icing on the cake.

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy to buy another Amazon show , my aunt got really was impressed when she saw how well it performed

    I would recommend this to a friend

  • Karaoke while cooking , awesome!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it so far .we learn something new to do with it everyday so far .

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to buy a second one, I love this thing and being able to control all my smart devices

    I would recommend this to a friend

  • Love my show

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 1st gen then upgraded to the 2nd. Now upgraded to the show. They all link great and work excellent.

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend

  • I LOVE IT !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this on my kitchen island. My grandson loves it as well. I use it every single day!

    I would recommend this to a friend

  • Great gift idea

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking display and works well. The size makes it easier to see and easier to use.

    I would recommend this to a friend

  • Charming

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a very useful and easy to use my recommendation to another person buy this.

    I would recommend this to a friend

  • marie

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and I want to get the Amazon Newer version all the kids is it

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend
Page 114, Showing 2,261-2,280 of 3,257 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.