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Customer Ratings & Reviews

Your price for this item is $115.99
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The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,257 reviews
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one I ordered I have one in my bedroom and the other in my Living room . I just love the large screen , Great sound. Really Nice :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video calling

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a mother’s day gift, and she loves it.. she uses it to pull up recipes and different cooking apps while in the kitchen! I would defiantly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Does what I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Echo Show so I can use it as a screen for Ring Doorbell. Now, no need to walk over to front door to see who is there. It is a bit slow in responding to commands sometimes, but overall a good looking device. Sound quality is quite good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for access to Amazon music library.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as Present for parent. Have not set it up to use FaceTime yet to have video calls. But with monthly subscription to Amazon music it gives almost limitless access to songs, albums, almost any music genre. Have been testing by trying to find the most obscure songs and was only able to stump it once. Maybe not as powerful as google as a search engine for questions, but pretty good. As device to turn on and off appliances pretty limited. But excellent sound and picture for music and internet access. plan to buy additional speaker to use outside. Recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a smaller echo show and love the bigger screen size. The speaker is also great and significantly louder than the smaller size echo show.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    This was a great Christmas present for the kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great Christmas present for the kids. This item is easy for the kids to use they play their music on it it is a great item and I would recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of use is amazing. I actually like the larger screen better than gen 3. Have it set up with our ring doorbell and can see all of the security cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fifth Alexa unit this one is in the kitchen wife loves it for recipes it has fantastic sound even deep bass with a fantastic picture for watching movies or TV shows. I have five different ring cameras and they work fantastic with these devices just tell it to show you the driveway and on comes the camera. It's also great for doing video phone calls I'll call my wife while I'm working through the Alexa app on my phone it's called drop in super clear picture can't say enough about it we really love these things thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great gift for gramma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for gramma - easy to use, great sound and video (picture). Makes “visiting” gramma easier during these Stressful times.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Kitchen helper.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recipe help, good sound quality, help from Alexa, and scrolling screen saver of our pictures. Very nice addition to the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Echo Show 2nd Gen. , Has A large screen which makes it nice to see anything better . Good Sound . Just all around GREAT . LOVE IT :)

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    It’s a step up from an Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Echo Show but the screen is large. It plays my music with or without the lyrics. My Alexa app connects to it. I can see my house if I drop in and it also alerts me if an alarm goes off. I like being able to drop in and see if a fire is the problem. (GFD)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth the money spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a originally bought The show for ourselves. To replace the dot that we had in the kitchen. Mainly to enhance the sound quality of music played. Since that time, We have purchased two more shows as Christmas presents for both my wife’s parents and brother, whom live in Canada, and Florida. Being able to video call with both has miles between, seem not so far. Alexa has also become quite the cooking companion. I would definitely recommend this item to friends and family. As usual, ordering and receiving the Show, from Best Buy was prompt and stress free!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sound is incredible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a surprise gift and I love it! Easy set up was a breeze. What I love the most about it is that is comes with great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Excellent quality and nice size screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is big enough where I can read what’s on it anywhere in my kitchen. Also it’s fun to have music lyrics up to the songs you’re listening to

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub, Sound quality

    Rated 4 out of 5 stars

    Nice little device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for my wife and she loves it, She uses it in the kitchen and it comes in handy for cooking, watching videos, checking the houses cameras, it's great. What made it a great deal was the sale price of 150 dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Video calling

    Rated 5 out of 5 stars

    Echo show is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother inlaw and she loves it. Before she just had the speaker now with the new bigger screen she can see her ring doorbell and video call us.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple hub located in the kitchen. Provides easy access to music, info and it allows me to call the kids down for dinner without shouting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome Echo Show for any Home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Christmas gift to my wife. Everything from communicating with family in different states, to watching videos and tv shows this Echo Show is a must have!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Screen adds pizzazz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have some Dots and an Echo second gen and they work well, but the addition of a visual dimension that can take photos and upload them for you is pleasant. I keep this by my recliner and it just cycles through current events and offers to do some Alexa things. I generally just glance at it occasionally, but it is interesting to have going. My complaint is that it doesn't seem to have the acuity in detecting commands that the other units have. The speaker is good and it is very stable and has a nice screen/display and it does what Alexa is so good at doing. It is nice to see the visual cues that go with the commands given; like which light was turned on/off and what component is active. When you "drop in" on another device is shows you which device you are connected to and such cues as that. I was not thrilled that it went on sale for forty dollars less about a week or two after I bought it, but oh well I am happy with it.

    I would recommend this to a friend