Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 1. Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 11. Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 12. Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 13. Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • Alt View 14. Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal.
  • In The Lab: Hands-Free Party Prep video 1 minutes 08 seconds
  • BBY Overview - Amazon Echo Show & Blink Mini video 1 minutes 28 seconds
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • How to broadcast and drop in on smart speakers video 2 minutes 52 seconds
  • Tech Tips: How to use Amazon Alexa and Tile to find your stuff. video 3 minutes 01 seconds
  • Amazon Echo Show (2nd Gen) - Product Overview video 0 minutes 59 seconds
  • Entertaining with Alexa. video 1 minutes 31 seconds
  • Sengled Smart Lighting video 0 minutes 19 seconds
  • Echo smart speakers and Sengled starter kit with Dawn Lopez video 1 minutes 01 seconds
  • Echo Show (2nd Gen) and Honeywell smart thermostat. video 1 minutes 54 seconds
  • Amazon Echo Show - Cook along with Alexa video 0 minutes 41 seconds
  • Amazon Echo Show - Use it to make video calls video 0 minutes 24 seconds
  • Amazon Echo Show - Play music everywhere w/Alexa video 0 minutes 30 seconds
  • Amazon Echo Show - See who's at your door w/Alexa video 0 minutes 35 seconds
  • Amazon Echo Show - Use it as a digital picture frame video 0 minutes 43 seconds

Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal

Model:
B077SXWSRP
SKU:
6292547
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,257 reviews

  • Amazon Echo Show 2g

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated product from last generation. Works as expected

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend

  • Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use.. just ask away!!!!!!!!!!

    I would recommend this to a friend

  • Very great and easy to set up.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was great and so is the product. Thank you

    I would recommend this to a friend

  • love it to bits...but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alexa's abilities are well above my pay grade and thus i awarded the device 4 instead of 5 stars. Once i educate myself more completely, 5 stars +++ will be awarded.

    I would recommend this to a friend

  • In love

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product, aswell as the assistance provide prior to purchase!

    I would recommend this to a friend

  • Great sound and pictures

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was so easy to get everything from my old one to this one

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend

  • Great for any household

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can actually pose and alexa will take your picture with built in camera.

    I would recommend this to a friend

  • Great item . Love it make sure your internet is ve

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recomend this item works great love having it on hand

    I would recommend this to a friend

  • great device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needs more feature but nothing comes close. Worth the purchase

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend

  • Easy to set up!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these as gifts and can’t wait to get one for myself.

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend

  • Love Alexa

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She keeps me on task and does a great job with my reminders and calendar.

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help out with the house security system. Absolutely love this

    I would recommend this to a friend

  • GREAT DEAL

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY HAD THE BEST PRICE ON THIS AND EVERYONE AT THE STORE IS HELPFUL

    I would recommend this to a friend

  • Echo

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great quality. Everyday use and keeps updating.

    I would recommend this to a friend

  • ExhoShow

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I can even use it anywhere in the house! !

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend

  • Better than 1st Gen Echo Show

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has better bass sound. Larger screen. Easily setup with my Amazon account.

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

    I would recommend this to a friend

  • Amazon show

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend it to friends and family

    I would recommend this to a friend

  • love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for parties when everyone listens to different music

    I would recommend this to a friend

  • Ok. Bigger than I thought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes up a lot of room, unlike the first Echo. Works fine. Buy on sale only.

    No, I would not recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Does more than what I thought. Great product. Would highly recommend.

    I would recommend this to a friend
Page 135, Showing 2,681-2,700 of 3,257 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.