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Customer Ratings & Reviews

Your price for this item is $115.99
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The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,257 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best device by far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted to get an Alexa for our home but waited till the right one came along and I’m glad I did. The screen is really big which I love. I have a two story home; over 3400 square feet and I was all the way upstairs and asked Alexa, which is in my kitchen downstairs, to add something to my shopping list and she heard me! My adult daughter also bought one when she seen mine and all it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Screen is a nice size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is a nice size, can see it from across the room. The speaker has a nice sound and bass.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Show 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, nice large screen. Feet could be more robust so bass wont make it buzz.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Nice big screen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bigger screen and the great sound. Great improvement to compared to the 1st gen show. Only con is that it has a bit of a lag when compared to the 1st gen show. Overall very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Video calling

    Rated 5 out of 5 stars

    Perfect kitchem counter device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for recipes, weather, Smart Home control, music, audio books, video and video calls.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    better than the smaller views

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its better than the smaller shows. much more useful. yes I know I am being spied on by amazon. more of a W than an L for me given the capabilities of the system. if youre doing smart home dont be stupid and play around with lights. alexa can do A LOT more than that and integrate with ring for management of your security system and with smartthings as well. black friday pricing sold the deal for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and i bought this to use with Amazon cloud cams as a baby monitor. It’s a bit pricey, but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Another useful Echo device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve now got a number of Echo devices including two Echo Dots, one Echo Plus, one Echo, Echo Connect, the Echo Show 2nd generation and Echo Show 5. I’m retired and partially disabled and find these extraordinarily useful not only for the more common skills, but also as a safety net to connect to people via voice command. I love that I also can connect to Fitbit data, plus I’ve got a skill enabled that will have Alexa tell me my current glucose (I’m a type 1 diabetic). It used to be that operating cross platform, i.e., using Apple, Android and Windows, was very clunky. This is no longer the case and I’ve not found it at all difficult and all my various devices seem quite happy to communicate with one another.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gen 2 is the way to go on Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Addiction starts with the first unit.. After 4 dots, 2 spots, and an echo plus. I figured might as well get the Ring and the Echo show. The show has a pretty good display and it allows me to enjoy my amazon prime privy a little more with the videos. Plus i can use it with all my Rind devices. Sound Quality is pretty darn good. got this for the home office, and i can safely say it was a great purchase and provides very very good sound. would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo show 2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another echo to add to the collection this 1 however 1 however is much bigger and louder and louder. I have had problems with I have had problems with the microphone hearing me across the room so I can't give it a 10 but um so I can't give it a 10 but we'll say it's well worth the investment and for the newest model I would and for the newest model I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another great Echo product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen resolution is great. I noticed that the microphones have further improved compared to my original Echo device. I can speak from across the room even when not facing the screen and it will understand what I'm saying. The audio is good considering its size. I wish there was a way to hide the "Try....." messages that keep showing on the bottom. It would also be nice to have different night clock settings where you can choose different size or analog clock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and it is advancing all the time I would recommend this product it's amazing what you can do with this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Amzon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing works great easy to use love it. It's like a small smart TV dose so much

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good product. Wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for music. My wife mainly uses to look up recipes while she cooks.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Blows Lenovo Google away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use both Google and Alexa in my home. I purchased the lennovo 10 inch Google assistant and it wouldn't control half my devices, returned it and got this. I paid more which then it went on sale and bestbuy returned the difference which made it the same price. Controls everything perfectly as expected. With the built in hub it gets along with my smartthings, lutron, harmony, and other smart hubs. I love it, I went back and purchased the extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent smart home product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product. It’s sound and video quality is amazing. I would recommend for anyone who runs smart home technology. I have the Nest Thermostat, Ring accessories, IRobot and several more all connected to Alexa. I also like how I can tell Alexa to FaceTime anyone that is synced on my contact list. As long as they have the Amazon Alexa app on their smartphones or an Amazon Alexa Show then it will call them and you can video chat hands free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Show is awesome! Great sound, easy to use and love seeing updates in the news etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo definitely just got Better!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This echo is by far the best they’ve come out with , its amazing all the features it has. I especially like that I can connect all my cameras to it and with just one simple word Alexa will bring up the live footage. It’s great for streaming music and even my digital movies . And the speakers are mind blowing and LOUD , they definitely made a upgrade with this device. I couldn’t be more happy !!! And I’m glad I waited and held out for this one to come out!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Show gen 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this version, relatively new to the Alexa items, but the video and sound are great, large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Echo Show 2nd generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look. Pairing is easy and very convenient. Beautiful sound. Specially base.

    I would recommend this to a friend