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Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,257 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Mom & Daughter Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two Echo Shows 2nd Gen for my wife and daughter to use doing and after our daughter’s pregnancy. They were both so excited by the gifts and the ability it gives them to communicate by voice but also more importantly by video. Now my wife can share more personally what our daughter is experiencing and after our granddaughter is born. Plus it does have full Alexa capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    kids love taking photos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up a use. Love playing music and listening to sleep sounds at night

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great electronic device

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Show is great to have around the house. It interfaces well with the home entertainment system, ring cameras, and will answer most all you questions. Once you set up Alexa you will wonder why you waited so long to purchase one. This device will provide you everything from stocks to recipes, play music and even read stories to the children from a prime account.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the slide show feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had Echos for a couple of years, but this is our first Echo Show. It was easy to set up and has worked without any problems. We have it set to a slide show of our family photos as the default background, and I love having that going in the kitchen. It's also nice to have easy access to recipes (with video), news, and visual weather information.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is easy to see from a distance and the sound quality is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this device. Speaker is awesome and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worked well integrating with my security devices

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use with our Ring security devices. Integration with these products was seamless. A bit pricey but the quality of the device makes it worthwhile (nice picture and sound from the speaker. I was able to get two of these on a buy one/get one deal that was offered a while back. I would keep an eye out for similar offers as the holidays approach.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Smart home hub

    Rated 5 out of 5 stars

    Keep connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use great for home automation and keep connected to loved ones

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture, great sound, easy set up. and great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great features and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the featured and the ease of use. Video is extremely good and sound is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Easy Set up, looking for expanded network

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very easy set up and it connected to other Amazon Echo Smart home network without much effort. This includes connecting to a Ring security (doorbell and other cameras) for video feed. Voice and video calling worked very well. Not a big deal but need to be mindful on where you place the camera, where you sit and room lighting. The reason for not giving 5 stars is that while this has good Amazon Echo functionality, clearly Facebook, Amazon and Google to NOT want you to video chat to the other's devices. FB only video chats to FB... likewise for the others. This is too bad as this limits consumer use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    great smart display.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great display. great sound. easy to setup. would reccomend buying thus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    You have to get one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this device, easy to set up, easy to use, nice big screen

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expert on Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this Amazon Echo Show device is great. The picture quality is great, and the sound is perfect. I am able to see how easy it is the follow the instructions from an expert, in cooking and baking. It is nice that I can pause the screen to go and get items I need to complete my project. This is a screen everyone should look into purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Can’t go wrong with an Echo show!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got 6 Echo shows. My most important ones are in my kitchen and home office. I love it for the recipe videos while I cook. Watching the news while I work is a plus in my home office. My 3 year old can already command an Alexa and can watch his favorite YouTube videos in an instant. Gotta get Hulu Live to make it the bomb. Good luck with your decision!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Better than first

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound and bigger screen. Happier with this version over first.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    So easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to use and set up, sound is great and picture is beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Great smart home hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo show is everything I hoped it would be. The speaker is incredible for listening to music. The large display is a plus as I can see it from across the room no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Echo show 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo show 10 great picture and ease of setting up a big plus

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Bigger Screen and Better Sound than Original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd gen. Echo Show has a bigger screen and much better speakers than the original. I replaced my 1st gen. with this and gave the 1st gen. to my mom. I did end up buying an adjustable stand that Amazon sells for it though because out of the box, the screen on the new one is too close to the bottom and the angle is less than ideal, but that would depend on where you put it. Otherwise, it’s great!

    I would recommend this to a friend