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Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,257 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love the size

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is my favorite because of the larger screen display. I saw it at my neighbors house & ran and bought one. Still happy with it. No problems. 1 year still good as new.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device has a good big screen but a little on the heavy side.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart home

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this smart home. I can drop in on my kiddos when I'm at work. Love that I can talk to my friends, get recipes, play music, and all sorts of other things including check when my packages from Amazon are coming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Show is wonderful. I love it. It allows me to access the Ring doorbell camera and show whoever is at the door. It is also excellent for displaying the weather and access songs by various artists.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fun and great utility.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a visual person and this device with it's screen gets my attention and reminds me to use it more often. I listen to the music and watch video. I am very happy to have two of these great devices in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Many uses

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and still learning all that it can do. Plays music for me, I can view any number to videos and show along with movies. Have in my kitchen. Love it... set a timer for me Alexa. My stove timer hasn't worked in years. Fun!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Amazon Alexa product out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you only buy one Amazon Alexa product by the show. To be able to see your ring cameras dropping on your kids or watch movie trailers it's the best part of Amazon Alexa we have. Five of them. And everyone in our house loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s a lot of fun as well as useful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still figuring things out but I’ve already hooked up all. T cameras and doorbell “RING” to this device. It works great and is absolutely mind blowing and so easy to use . I can’t wait to hook up more devices when I buy them, and I will!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Crisp screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both shows but I favor this one the most! Large screen and I can access security cameras at any time. Only downside is having to go and enable what all it can do thru the Alexa app

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker on this thing is very loud and decent bass. Only down side is that it is a bit heavy and bulky but wound is great. Does everything like an echo show 5 or 8 do. It's able to take pic while the other one can not.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love my Echo Show!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This echo show is a must have! It connects to my ring doorbell pro so we can see when someone is at the door, it understands mine and my children’s commands or requests and I am very pleased with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    An excellent upbeat gift for the wife!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and just as good reviews..... purchased at a reputable location....a win win buy!!!! Does everything it says it will do and more!!!!! Great gift for my well deserving wife!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon - Echo Show (2nd Gen)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The all-new Echo Show features a new look, a vibrant 10" HD screen, built-in smart home hub, and improved speakers. Just ask Alexa to show you a recipe, watch live TV and sports with Hulu, make video calls, or see who's at the front door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and wonderful sound, the screen is easy to work it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good start for a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, great for learning, good quality sound that fills the whole room.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice device, could be improved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Alexa’s all over my house. This is great, but it sometimes doesn’t understand what I am saying. I think the microphone could be a little bit better as the other newer devices have a lot of better pickup. The screen is nice, but I mostly use it to read the news stories that it puts up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    We're Enjoying The Echo Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're in our 60s, and not very techy, so some of it is a bit challenging and I know we aren't using it nearly to even 10% of its potential. However, we're having fun getting the weather, learning new skills (adding games like jeopardy and screensavers like the fire place). Once you learn how to talk to Alexa (Alexa, monitor off; Alexa, volume up 2), you'll really enjoy this product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Bring on the big screen!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Echo Show 8 in the family room. Set up to show photos of the grand-kids, etc. but wife said she wished the screen was bigger. Enter the Echo 10.1. I am happy cause she is happy. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I like the bigger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like my other Echo show but the 2nd gen has a bigger screen. I put the other one in another room and put the 2nd gen in the living room. They both work equally well. The bigger screen is nice but i am just as happy with the old one

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My mom can't live without this!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom can't live without this! She is now able to communicate with family with the drop in feature or video chats, as well as able to ask questions and get answers from Alexa. She is 89 and loves her Echo Show!

    I would recommend this to a friend