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Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,257 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Still learning all the capabilities but loving everything about it so far. Our granddaughter loves that we can play her songs by just telling it too

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought 3 of this so far and love them. Almost my whole family has them. Make sure you have a Mobile phone before buying them because you need it for setup

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A different sense of facetime where it feels more professional? I guess because you can't walk with the screen in your hand it makes it as though, but that and alexa is still such a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Show 2nd Generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Show 2nd Generation is far better then the 1st generation. Speakers on the Device is much better.It picked up what you are trying to tell it much better then the 1st. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for everything but watching videos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic speakers for music, nice on-screen display of contextual information whenever you command alexa. My only complaint would be that it is VERY laggy when it comes to videos; both youtube and hulu are nearly unusable. Don't buy if this was one of your main desires, but other than that it's a definite upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Alex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the new Echo Show The sound And picture quality are awesome. Easy set up just ask Alexa anything and she seems to have the answers. We love listening to prime country music

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Echo Show great for families to stay in touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Echo Show so much we got this one for my daughter for Christmas. It’s great for video get togethers one-on-one when we don’t want to spin up a Webex.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo show is amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade my original Alexa to this version! I like this show version very much. Sound and function are great! I would recommend this to people who want it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love the Amazon Show 2nd generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like getting the weather every day and my husband likes to get his sports scores and the speaker is awesome when I like to listen to music I just say Alexa play classic country and I have music

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Ties the house together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to bring together a variety of smart devices. We can use this as a "command center" for the house, to answer the doorbell and check in on the kids through their Echo Dot.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love all alexa devices but this one is super special. The screen allows you to see notifications and things as well as hear them. Much entree than the echos

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    That sound thou...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound that comes from this thing is baffling, lows that vibrate and rattle things.. and no complaints with the screen, mics, and cameras . Great package!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Plug it in connect and start. Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the echo show 2nd generation. So many options. Keep it in the kitchen. Great for listening to music while I’m cooking, looking up recipes, grabbing the latest news and weather. Great device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Show gen 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. My sisters and I each bought one and now we can use it to talk and see each other. We do use it almost daily so it gets a lot of use. Glad we decided to make this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Echo Show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife. Excellent product that is very good as it is advertised. Does exactly and more than she was expecting. The larger screen is definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Big Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo is a lot more convenient than our old one. The big screen allows you to follow along any recipes you are using and the screen quality is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are an Alexa family and recently added the show. Nice having the screen for weather, calendar, timers, etc. We also have it hooked up to our outdoor cameras which has been really convenient

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Buy it if you can

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to our kitchen! Music, videos, notifications, and recipes all on one screen! Linked our Ring doorbell to the show and it’s amazing! Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the Echo Show mainly for security camera but this thing can do so much more! My wife used this for browsing and playing music while cooking in the kitchen. Great sound and picture quality!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Show great addition to our Echo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Echo show didn't come with any instructions. But it was very easy to setup. Works great, still learning all its capable of doing. Have hooked it up to our cameras and echo.

    I would recommend this to a friend